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Description
PatientLoop is a dental practice growth and lead management platform that uses AI to improve patient acquisition, call conversion, marketing attribution, and front-desk performance. The platform brings together calls, web forms, advertising interactions, and other lead sources so practices can follow prospects from initial contact through scheduled appointments and revenue. Real-time source attribution shows which marketing channels generate leads, new patients, and treatment revenue across sources such as SEO, paid advertising, social media, and offline campaigns. Automated lead nurturing and missed-call text messaging help practices follow up with prospective patients who do not immediately schedule an appointment. AI call analysis grades conversations, identifies booking opportunities, and provides coaching recommendations based on actual interactions between patients and staff. Reasons Not Booked automatically categorizes the causes behind lost opportunities so practices can identify recurring issues such as insurance questions, cost concerns, lack of availability, or missed follow-up. Staff Performance creates individual AI-generated scorecards and tracks team averages over time, helping managers coach employees based on patterns across calls rather than isolated examples. Leo, PatientLoop’s AI conversion analyst, allows users to ask questions in plain English about calls, leads, bookings, marketing performance, and revenue and receive answers supported by charts. PatientLoop is built for dental practices, multi-location groups, DSOs, and marketing agencies that want a more connected way to manage leads, improve conversion rates, and understand marketing ROI.
Description
PatientXpress serves as a comprehensive AI-driven platform for dental engagement and analytics, operating seamlessly with any dental practice management software already in use. This innovative solution consolidates various functions, including patient communication, insurance verification, digital intake forms, e-prescribing, billing, and live analytics into a singular system. With a trusted presence in over 1,500 dental practices worldwide, PatientXpress enhances operational efficiency by automating appointment reminders, recall strategies, two-way messaging, Voice AI handling of calls, and gathering post-visit feedback. It boasts compatibility with a range of systems such as OpenDental, Dentrix, Eaglesoft, Practice-Web, EZ2000, HubSpot, RingCentral, WhatsApp, and over 30 additional tools. The majority of practices can start using the platform in less than a day. Additionally, PatientXpress ensures compliance with HIPAA regulations and operates entirely in the cloud, making it a secure and accessible choice for dental professionals. This level of integration and efficiency helps practices focus more on patient care and less on administrative tasks.
API Access
Has API
API Access
Has API
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Integrations
Lasso MD
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
PatientLoop
Founded
2024
Website
patientloop.com/dental-practices
Vendor Details
Company Name
PatientXpress
Founded
2016
Country
United States
Website
www.patientxpress.us
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Lead Management
Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking
Product Features
Dental
Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
