Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger.
The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary.
Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most.
Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in.
Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.
Description
ThunderBar serves as a comprehensive hosted search and product-discovery platform tailored for e-commerce websites. It integrates both text and semantic search capabilities to swiftly deliver product suggestions as users input their queries, accommodating for typos, accents, SKU, and barcode lookups, in addition to enabling natural language searches and visual searches via images. Store administrators have the flexibility to adjust filters, create results pages, establish merchandising guidelines, schedule promotional campaigns, and personalize banners and recommendations for visitors. The platform's search analytics offer insights into queries, clicks, orders, and revenue, while it seamlessly connects with tools like Google Analytics 4, Meta Pixel, Google Sheets, and Looker Studio for enhanced tracking and reporting. ThunderBar supports a module for OpenCart 3 as well as a plugin for WooCommerce, and it also accommodates Shopify, PrestaShop, Magento, and other platforms through a product feed and embedded code. Businesses requiring more flexibility can opt for custom plans that can operate on their own servers, with an MCP catalog server offered as part of the Enterprise plan. The features available and their limitations differ depending on the chosen plan, ensuring that every store can find a suitable option for their specific needs. This adaptability allows merchants to optimize their search experiences and ultimately improve customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
ChatGPT
No
Confluence
Yes
Discord
No
Facebook Messenger
Yes
Google Drive
Yes
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
ChatGPT
Yes
Confluence
No
Discord
Yes
Facebook Messenger
No
Google Drive
No
Pricing Details
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial
No
Free Version
No
Pricing Details
€35/month
Starter is €35 per month billed yearly (€420 per year), for up to 5,000 products and 100,000 monthly pageviews; VAT is excluded.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Parnidia
Founded
2024
Country
Lithuania
Website
www.parnidia.com
Vendor Details
Company Name
INWEBPRO
Founded
2010
Country
Greece
Website
thunderbar.io
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes