Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger. The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary. Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most. Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in. Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.

Description

You can personalize your eCommerce website by choosing a theme and specific features. PrestaShop is a platform that allows ambitious entrepreneurs and companies the ability to create and manage their own eCommerce sites. Our open-source software connects a global community. PrestaShop is the most popular open-source eCommerce solution in Europe, Latin America and Latin America. It has nearly 300,000 users. PrestaShop is a key partner in digitalization of commerce. It aims to be the leading open-source eCommerce platform for the growth and development of businesses worldwide by leveraging its values, audacity. proximity. tenacity. and engagement. PrestaShop Essentials is a suite of modules that provides secure payment solutions worldwide, performance analysis, web marketing and web marketing. PrestaShop Platform, PrestaShop's hosting offer, allows companies to easily scale up their business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce Yes 
Antsroute No 
Caast No 
Channable No 
CopyMonkey No 
CyberCom Pay No 
HiPay No 
Katana Cloud Inventory No 
LitExtension No 
LiveCall No 
Mifactura.Eu No 
Numier No 
Octocom No 
REVER No 
Ruby Has No 
Sales Layer No 
Skeepers No 
User.com No 
ZeroBounce No 

Integrations

Adobe Commerce No 
Antsroute Yes 
Caast Yes 
Channable Yes 
CopyMonkey Yes 
CyberCom Pay Yes 
HiPay Yes 
Katana Cloud Inventory Yes 
LitExtension Yes 
LiveCall Yes 
Mifactura.Eu Yes 
Numier Yes 
Octocom Yes 
REVER Yes 
Ruby Has Yes 
Sales Layer Yes 
Skeepers Yes 
User.com Yes 
ZeroBounce Yes 

Pricing Details

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Parnidia

Founded

2024

Country

Lithuania

Website

www.parnidia.com

Vendor Details

Company Name

PrestaShop

Founded

2007

Country

United States

Website

www.prestashop.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management No 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Shopping Cart

Abandoned Cart Saver No 
Catalog Management Yes 
Credit Card Processing Yes 
Discount / Coupon Management No 
Inventory Control No 
Product Configurator Yes 
Product Ratings / Reviews No 
Refund Management No 
Returns Management Yes 
Shipping Management Yes 
Tax Management Yes 

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