Average Ratings 6 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger. The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary. Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most. Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in. Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.

Description

PingNow.ai: Transforming Customer Interaction with Customized AI Agents PingNow.ai equips businesses with the ability to develop smart AI agents in mere minutes. Whether it's addressing website inquiries, enhancing WhatsApp chats, or providing voice assistance, our platform makes customer engagement effortless through highly flexible solutions that cater to your specific requirements. Featuring an intuitive interface, PingNow.ai allows users to effortlessly establish robust AI agents, ensuring round-the-clock customer interaction across various platforms. Our solution is crafted for effectiveness and user satisfaction, enabling businesses to prioritize growth while AI manages customer communications efficiently. Highlighted Features Website Assistance: Develop AI agents capable of managing website inquiries accurately. Provide immediate replies, guide users through your offerings, and address questions smoothly to guarantee a captivating experience. WhatsApp Connectivity: Broaden your support to include WhatsApp, facilitating tailored interactions and prompt responses for enhanced customer service. This integration not only enriches communication but also helps in building stronger relationships with clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Adobe Commerce Yes 
BigCommerce Yes 
Facebook Messenger Yes 
Gmail Yes 
Google Drive Yes 
HubSpot CRM Yes 
Instagram Yes 
Magento Yes 
Microsoft Outlook Yes 
Microsoft SharePoint Yes 
Notion Yes 
Omnisend Yes 
OpenCart Yes 
Paysera Yes 
Pipedrive Yes 
PrestaShop Yes 
Salesforce Yes 
Shopify Yes 
WooCommerce Yes 

Integrations

WhatsApp Yes 
Adobe Commerce No 
BigCommerce No 
Facebook Messenger No 
Gmail No 
Google Drive No 
HubSpot CRM No 
Instagram No 
Magento No 
Microsoft Outlook No 
Microsoft SharePoint No 
Notion No 
Omnisend No 
OpenCart No 
Paysera No 
Pipedrive No 
PrestaShop No 
Salesforce No 
Shopify No 
WooCommerce No 

Pricing Details

€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial No 
Free Version No 

Pricing Details

$35
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Parnidia

Founded

2024

Country

Lithuania

Website

www.parnidia.com

Vendor Details

Company Name

PingNow.ai

Founded

2009

Country

India

Website

www.pingnow.ai

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction No 
Ready-made Templates No 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

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