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Description
User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.
Description
Sleekplan serves as a comprehensive feedback solution that streamlines user requests and integrates feature voting boards, roadmaps, changelogs, and satisfaction surveys directly into your website. Establish a unified platform to gather, monitor, and categorize feedback from both internal stakeholders and external users. Customize user attributes and build tailored segments to guide informed product decisions effectively. Ensure that the ideas and suggestions collected are viable for development. Engage in discussions around potential solutions while collecting valuable feedback. Eliminate the hassle of lengthy email exchanges by promoting efficient support through interactive, thread-based conversations. Encourage continuous feedback from your users without disrupting their experience, allowing them to provide insights seamlessly from within your web application. This way, you can foster a more collaborative environment that prioritizes user input and enhances product development.
API Access
Has API
API Access
Has API
Integrations
Intercom
Jira
Slack
ClickUp
Cloudflare
Freshsales
GitHub
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Integrations
Intercom
Jira
Slack
ClickUp
Cloudflare
Freshsales
GitHub
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Parlor.io
Founded
2017
Country
United States
Website
Parlor.io
Vendor Details
Company Name
Sleekplan
Founded
2021
Country
Germany
Website
sleekplan.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback