Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.
Description
Sales Infinite serves as an all-encompassing platform that integrates CRM with comprehensive Customer Lifecycle Management and E-Commerce functionalities. In today's fast-paced marketplace, a standard CRM system is inadequate for effectively overseeing customer interactions. It's essential to break down the barriers of conventional systems in order to develop a robust and engaging relationship management approach. Without complete insight and authority over the entire customer journey—including sales orders, invoices, payments, and support data—how can any organization truly nurture their customer relationships? While numerous CRM solutions assert that they offer an all-in-one answer, one undeniable fact remains: they struggle to foster genuine connections with customers. When a prospect transitions to becoming a customer, traditional CRM systems often fall short, leaving businesses ill-equipped to manage the evolving relationship. This gap highlights the necessity for an integrated solution like Sales Infinite, which is designed to bridge those shortcomings and enhance customer engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
Freshsales
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Jira
Yes
Linear
Yes
Salesforce
Yes
Shortcut
Yes
Slack
Yes
Zendesk
Yes
Integrations
Freshsales
No
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Jira
No
Linear
No
Salesforce
No
Shortcut
No
Slack
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Parlor.io
Founded
2017
Country
United States
Website
Parlor.io
Vendor Details
Company Name
Innovations Infinite
Founded
2011
Country
United Kingdom
Website
www.salesinfinite.com
Product Features
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes