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Average Ratings 36 Ratings

Total
ease
features
design
support
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API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AuthPoint
DNSWatch
Dropbox
Freshdesk
HostingPanel
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Microsoft Azure
Okta
Parallels RAS
Pipedrive
Spiceworks Network Monitor
SupportYourApp
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho SalesIQ

Integrations

AuthPoint
DNSWatch
Dropbox
Freshdesk
HostingPanel
Incident IQ
Jira
Jira Service Management
Jira Work Management
ManageEngine ServiceDesk Plus
Microsoft Azure
Okta
Parallels RAS
Pipedrive
Spiceworks Network Monitor
SupportYourApp
VARStreet InstaQuote
Zendesk
Zoho CRM
Zoho SalesIQ

Pricing Details

€100, per year, per concurrent
Free Trial
Free Version

Pricing Details

$10.00/month/user
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Parallels

Founded

1999

Country

Canada

Website

www.parallels.com/products/psw/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/assist/

Product Features

Mobility

App Management
Barcode Scanning
Compliance Management
Content Management
Data Collection
Data Management
File Management
Forms Automation
Mobile Messaging
Remote Access
Remote Systems Monitoring

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Virtual Desktop (VDI)

Desktop-as-a-Service
Load Balancing
Multi-Device Support
Multi-Factor Authentication
Permissions / Access Controls
Self Service Portal
Third Party Integration

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Presenter Control Management
Remote Control
Screen Capture
Screen Mirroring
Screen Recording

Alternatives

Alternatives

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