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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Papyrus Omni-Channel operations involve conversations that span various channels, devices, enterprises, and timeframes, ensuring a seamless and connected experience for managing both incoming and outgoing communications. Each interaction with a customer across different touchpoints is linked to an adaptive case that monitors the complete conversation journey, allowing customers to start an interaction on one channel and complete it on another. The Papyrus CCM Platform is leveraged by some of the largest corporations globally to enhance efficiency and drive digital transformation, having successfully undergone field tests in diverse scenarios over the years. This solution empowers the creation of any type of outgoing business communication and can generate documents of varying complexities all within a single platform. Papyrus Software equips businesses with the capability to deliver various types of documents through both digital and traditional channels while incorporating an integrated feedback mechanism. Moreover, templates are adjusted to match the target channel only at the point of distribution, ensuring optimal presentation and relevance. By facilitating this flexibility, businesses can maintain a more cohesive relationship with their customers.

Description

ClientAccessWeb serves as the cornerstone and gateway for our unified data systems. It allows clients to access everything required for overseeing secure and orderly account-level data, dashboards, secure messaging among clients and departments, reports, and task management between creditors and third-party receivables management vendors. Users benefit from a smooth integration with both the PayStream and Papyrus platforms, complete with tailored user access and permissions. The platform is designed for flexible customization to accommodate a diverse range of client requirements. Users can personalize color schemes, logos, and branding across the interface, ensuring a distinct brand presence and representation. Additionally, this adaptability enhances user experience and satisfaction, making it a preferred choice for many organizations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FoodStorm No 
Starling Bank No 

Integrations

FoodStorm Yes 
Starling Bank Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ISIS Papyrus America

Founded

1988

Country

Austria

Website

www.isis-papyrus.com

Vendor Details

Company Name

Applied Innovation

Founded

2002

Country

United States

Website

appliedinnovationinc.com

Product Features

Document Management

Access Controls Yes 
Archiving & Retention No 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly No 
Document Capture No 
Document Conversion No 
Document Delivery Yes 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management No 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management No 
Version Control Yes 

Product Features

Accounts Receivable

ACH Payment Processing No 
Billing & Invoicing No 
Check Processing No 
Collections Management No 
Online Payment Processing No 
Overpayment Processing No 
Partial Payments No 
Receivables Ledger No 
Recurring Billing No 

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