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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing our top-tier debt recovery software specifically tailored for collection agencies, primary creditors, accounts receivable professionals, master servicing agents, and debt purchasers. This comprehensive solution is meticulously crafted to oversee the complete collection cycle for accounts that have been charged off or written off. It provides essential insights and achieves the desired outcomes effectively. By utilizing Pamar Collections, you'll enhance your account management capabilities and significantly boost your revenue! Additionally, our software streamlines operations, allowing for increased efficiency in managing collections.

Description

Enghouse Interactive SmartDial stands out as the premier outbound dialer in the market, offering a superior experience for both clients and agents, leading to enhanced productivity while ensuring compliance with regulations more effectively than other outbound dialing solutions. Here are six compelling reasons to choose SmartDial from Enghouse Interactive: it is designed to integrate natively with Enghouse Interactive Contact Center solutions, and it can also seamlessly connect with various other Contact Center platforms. SmartDial intelligently combines outbound and inbound call flows, which maximizes agent efficiency and productivity. Additionally, it easily meets compliance standards for national, regional, and local regulations, such as TCPA, FDCPA, and DNC. Users will experience unmatched operational flexibility, allowing for effective management across different campaigns and time zones. It offers deployment options that include Cloud, On-Premise, or Hybrid models, ensuring that organizations can adhere to all relevant regulatory requirements, regardless of their operational setup or geographic location. Ultimately, SmartDial empowers companies to optimize their outbound calling strategies while maintaining strict compliance and enhancing overall performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Pamar Systems

Website

www.pamarsystems.com

Vendor Details

Company Name

Enghouse Interactive

Founded

1984

Country

United States

Website

enghouseinteractive.com/SmartDial

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Financial Reporting

"What If" Scenarios No 
Audit Trail No 
Balance Sheet No 
Cash Management No 
Consolidation / Roll-Up No 
Forecasting No 
General Ledger No 
Income Statements No 
Multi-Company No 
Multi-Department / Project No 
Profit / Loss Statement No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results No 
Call Transfer No 
Callback Scheduling No 
Campaign Specific Caller ID No 
Contact Management No 
FCC Compliance No 
FTC Compliance No 
Lead Capture No 
Lead Management No 

Product Features

Debt Collection

Agency Management No 
Auto Dialer Yes 
Automated Notices No 
Callback Scheduling Yes 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management No 

Predictive Dialer

Call Monitoring No 
Call Recording No 
Call Results Yes 
Call Transfer Yes 
Callback Scheduling Yes 
Campaign Specific Caller ID Yes 
Contact Management No 
FCC Compliance Yes 
FTC Compliance Yes 
Lead Capture No 
Lead Management No 

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