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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PackageLog specializes in managing mail and packages specifically for the apartment sector, with a focus on student housing solutions. Established in 2000, our Mail Management division efficiently handles daily mail and package deliveries for over 90,000 student housing residents across the country. We provide a variety of package room options, including both indoor and outdoor lockers, refrigerated units, and secure monitored storage areas for multifamily and student housing properties nationwide. What sets us apart? Our dedicated team consists of seasoned professionals who bring decades of expertise to the table, helping to alleviate the challenges related to mail and package handling, including issues of theft, loss, and persistent resident complaints. We pride ourselves on delivering round-the-clock support, with live operators available to address any mail and package issues at any time. Additionally, we strive to be a standout in customer service, ensuring that our clients receive exceptional support at all times. With us, your apartment community can enjoy peace of mind and improved resident satisfaction.

Description

WTS is an innovative cloud-based tracking system designed to monitor incoming mail from the moment it arrives at your facility until it reaches the final recipient, ensuring both reliability and full transparency throughout the process. Users can easily record and label incoming items by utilizing barcode scanning through a provided handheld device. Upon scanning, a notification email is dispatched to inform the intended recipient of their mail's arrival. The system can be accessed via a web portal on any computer at any time, allowing users to check the status, including time and location details. A signature is collected upon delivery to verify receipt of the package. Having a comprehensive view of your internal delivery workflow is crucial for prompt responses to inquiries. WTS not only helps locate packages but also allows users to trace their entire movement history via either desktop or mobile applications. This enables mailroom staff to minimize the time spent on resolving Proof of Delivery conflicts while equipping them with the necessary tools to manage the entire chain of custody effectively. With WTS, you can expect improved reliability, consistent service levels, and enhanced satisfaction among your customers. Additionally, this streamlined approach can significantly boost overall operational efficiency and contribute to a more organized mailroom environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Entrata
RealPage
Voyager

Integrations

Entrata
RealPage
Voyager

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Postal Solutions

Founded

2000

Country

United States

Website

mailandpackages.com

Vendor Details

Company Name

Quadient

Founded

2015

Country

United States

Website

www.quadient.com

Product Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Product Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Alternatives

Alternatives

Mailroom Reviews

Mailroom

TSC Business Solutions
Mailroom Reviews

Mailroom

TSC Business Solutions