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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Proxy Networks offers both hosted and on-premise remote support solutions tailored for IT departments and help desks. With our software, you can securely perform remote desktop operations and troubleshoot a variety of devices, including PCs, servers, and mobile devices. Our robust encryption, authentication, and privileged access management features empower customers to set their own security protocols and flexible remote access policies. Designed for ease of use and budget-friendly, PROXY Pro can accommodate the most intricate remote desktop management requirements. We deliver remote access software compatible with all platforms, including virtual machines and Thin Clients, ensuring accessibility regardless of the user's operating system. Utilize our PROXY Deployment Tool to manage host settings at any time, allowing for personalized configurations for remote access, or take advantage of our web-based Host on Demand (HOD) for seamless clientless remote connections. The versatility of Proxy Networks' software means that IT professionals can respond instantly and securely to support requests across any system or endpoint, enhancing overall efficiency in remote assistance. Embrace the future of remote support with our innovative solutions that cater to various organizational needs.

Description

Access Gate serves as a network security solution designed for on-premises use in industrial and crucial environments. Available as either a hardware appliance or through virtualization, it establishes managed security zones within the existing network framework. This platform effectively identifies and catalogs connected operational technology (OT), information technology (IT), and Internet of Things (IoT) assets while enforcing identity-based access controls and implementing microsegmentation. Additionally, it facilitates secure remote access to specific machines, enhancing operational efficiency. By utilizing proxy-based connections, organizations can safeguard legacy systems, while features like session recording and tamper-proof event logs aid in compliance and operational reviews. This solution enables businesses to effectively segregate production networks from enterprise systems, curtail lateral movement within the network, and grant temporary access to vendors and integrators as needed. Tailored specifically for security, IT, and operations teams in sectors such as manufacturing and utilities, Access Gate plays a pivotal role in maintaining the integrity of critical infrastructure environments. Ultimately, its robust capabilities address a growing need for enhanced security in increasingly interconnected operational landscapes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Cisco Meraki No 
FortiGate NGFW No 
Microsoft Entra ID No 
Splunk Enterprise No 
Tailscale No 
Wazuh No 

Integrations

Active Directory Yes 
Cisco Meraki Yes 
FortiGate NGFW Yes 
Microsoft Entra ID Yes 
Splunk Enterprise Yes 
Tailscale Yes 
Wazuh Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$5450/year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PROXY Networks

Founded

2006

Country

United States

Website

www.proxynetworks.com

Vendor Details

Company Name

Trout Software LLC

Founded

2023

Country

United States

Website

www.trout.software

Product Features

Help Desk

Alerts / Escalation Yes 
Automated Routing No 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management No 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management No 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management No 
Problem Management No 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal No 

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