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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Proxy Networks offers both hosted and on-premise remote support solutions tailored for IT departments and help desks. With our software, you can securely perform remote desktop operations and troubleshoot a variety of devices, including PCs, servers, and mobile devices. Our robust encryption, authentication, and privileged access management features empower customers to set their own security protocols and flexible remote access policies. Designed for ease of use and budget-friendly, PROXY Pro can accommodate the most intricate remote desktop management requirements. We deliver remote access software compatible with all platforms, including virtual machines and Thin Clients, ensuring accessibility regardless of the user's operating system. Utilize our PROXY Deployment Tool to manage host settings at any time, allowing for personalized configurations for remote access, or take advantage of our web-based Host on Demand (HOD) for seamless clientless remote connections. The versatility of Proxy Networks' software means that IT professionals can respond instantly and securely to support requests across any system or endpoint, enhancing overall efficiency in remote assistance. Embrace the future of remote support with our innovative solutions that cater to various organizational needs.

Description

ThinManager provides unparalleled control and security within a flexible and scalable framework, suitable for any size of industrial operation or number of facilities. Its thin client architecture enables the use of cost-effective hardware while delivering familiar applications and tools in a way that minimizes management and maintenance expenses while enhancing security. Serving as a centralized management solution, ThinManager effortlessly integrates with existing PLCs and HMIs, offering a variety of features, tools, and access methods that simplify the monitoring and adjustment of user sessions from virtually any location. Additionally, ThinManager streamlines the management of applications and visual sources for both modern factories and offices. The innovative MultiSession core technology of ThinManager allows users to manage multiple display clients through a single thin client, enhancing operational efficiency. This capability not only optimizes resource usage but also supports a more organized and productive working environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PROXY Networks

Founded

2006

Country

United States

Website

www.proxynetworks.com

Vendor Details

Company Name

ThinManager

Founded

1999

Country

United States

Website

thinmanager.com/products/thinmanager.php

Product Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Oil and Gas

Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management

Alternatives

Alternatives

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