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Average Ratings 0 Ratings
Description
Promys Enterprise PSA stands out as a highly acclaimed cloud-based professional service automation platform tailored for IT, managed services, and providers of audiovisual and physical security solutions. With its scalable architecture and user-friendly interface, Promys Enterprise PSA encompasses an array of functionalities such as help desk support, time tracking, billing, project management, procurement, service contract oversight, customer asset management, and comprehensive reporting. Additionally, the platform enables real-time updates regarding invoicing, purchase orders, and various reports related to products, labor, contracts, and overall revenue performance, ensuring that users remain informed and organized. Its extensive feature set makes it an invaluable tool for businesses looking to enhance their operational efficiency and service delivery.
Description
SherpaDesk, an all-in-one helpdesk program, is easy to use.
Professional services with all the tools you need
You can run your business and have the time to do what you love best:
Your customers will receive world-class support
API Access
Has API
API Access
Has API
Integrations
NinjaOne
QuickBooks Online
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
FreshBooks
Google Calendar
Help Desk Migration
Kaseya VSA
Microsoft 365
Microsoft Outlook
Integrations
NinjaOne
QuickBooks Online
Acumatica Cloud ERP
ConnectWise Cybersecurity Management
FreshBooks
Google Calendar
Help Desk Migration
Kaseya VSA
Microsoft 365
Microsoft Outlook
Pricing Details
$39.00/month/user
Free Trial
Free Version
Pricing Details
$39.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Promys
Founded
2003
Country
Canada
Website
www.promys.com
Vendor Details
Company Name
SherpaDesk
Founded
2012
Country
United States
Website
sherpadesk.com
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking