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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PEKO is a cutting-edge platform that utilizes artificial intelligence to enhance customer loyalty and retention for various establishments such as cafes, restaurants, billiard clubs, spas, and salons. This innovative service enables venues to reward patrons for their visits and purchases, allows them to gather receipt-based points without needing to integrate with a point-of-sale system, and facilitates group participation in loyalty programs via a shared QR code. Venue operators can efficiently manage customer profiles and segments, distribute vouchers, and automate campaigns for birthdays, win-back efforts, and rebookings, all through an AI-driven campaign management tool. Customers benefit from a web-based membership experience, eliminating the need for app installation, while participating businesses have the option to offer their own branded applications. PEKO also encompasses features for customer communication, analytics on visits and loyalty, as well as tools for online ordering and direct engagement with customers. Importantly, this platform is designed to seamlessly integrate with the existing point-of-sale systems used by venues, ensuring a smooth transition. Additionally, the features and subscription plans may differ depending on the specific market conditions.

Description

SessionM offers a customer engagement and loyalty platform that enhances personalized and rewarding interactions for major global brands, with a focus on sectors such as Restaurants, Retail, Consumer Goods, and Travel. By designing a unique loyalty experience, businesses can encourage high-value customer behaviors while also collecting crucial insights into customer analytics and preferences. The platform's adaptable features support the development of tailored loyalty programs and individualized experiences. Seize pivotal moments by promptly addressing customer signals across a variety of channels. By integrating machine learning and real-time decision-making, SessionM enables businesses to engage customers seamlessly, enhancing interactions and overall engagement. Additionally, SessionM's technology accumulates both real-time and historical first-party data from various channels, creating comprehensive 360-degree customer profiles that are actionable for all systems, thereby optimizing customer relationship management. This capability not only improves customer satisfaction but also drives long-term loyalty and engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Extole No 
Olo No 

Integrations

Extole Yes 
Olo Yes 

Pricing Details

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hungry Bear Internet Pte. Ltd.

Founded

2024

Country

Singapore

Website

heypeko.com

Vendor Details

Company Name

Mastercard

Country

United States

Website

www.sessionm.com

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching Yes 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Alternatives

No Alternatives

Alternatives

CrowdTwist Reviews

CrowdTwist

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Preferred Patron Loyalty Reviews

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC