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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PEKO is a cutting-edge platform that utilizes artificial intelligence to enhance customer loyalty and retention for various establishments such as cafes, restaurants, billiard clubs, spas, and salons. This innovative service enables venues to reward patrons for their visits and purchases, allows them to gather receipt-based points without needing to integrate with a point-of-sale system, and facilitates group participation in loyalty programs via a shared QR code. Venue operators can efficiently manage customer profiles and segments, distribute vouchers, and automate campaigns for birthdays, win-back efforts, and rebookings, all through an AI-driven campaign management tool. Customers benefit from a web-based membership experience, eliminating the need for app installation, while participating businesses have the option to offer their own branded applications. PEKO also encompasses features for customer communication, analytics on visits and loyalty, as well as tools for online ordering and direct engagement with customers. Importantly, this platform is designed to seamlessly integrate with the existing point-of-sale systems used by venues, ensuring a smooth transition. Additionally, the features and subscription plans may differ depending on the specific market conditions.

Description

Reten is a customer retention platform tailored for local businesses in India, such as cafés, restaurants, bakeries, salons, gyms, and retail stores. By simply scanning a QR code at the counter and confirming via WhatsApp, customers can enroll in the loyalty program without needing to download an additional application. The software monitors customer attendance and calculates the average return time for regular patrons, enabling businesses to pinpoint those whose visits have diminished. Additionally, businesses can utilize WhatsApp to send messages aimed at winning back customers, as well as welcome notes, loyalty incentives, requests for reviews, and promotional offers. The service includes comprehensive reporting on customer activity and visits; Shopify integrates seamlessly, while other point-of-sale systems can upload sales data. Designed specifically for local enterprises, Reten empowers businesses to foster repeat patronage and effectively manage customer engagement and loyalty initiatives through a user-friendly web interface, thus enhancing their overall operational efficiency. This innovative approach helps neighborhood businesses thrive in a competitive landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WhatsApp No 

Integrations

Shopify Yes 
WhatsApp Yes 

Pricing Details

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Trial No 
Free Version Yes 

Pricing Details

₹999/month
₹999 per month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Hungry Bear Internet Pte. Ltd.

Founded

2024

Country

Singapore

Website

heypeko.com

Vendor Details

Company Name

RETEN

Founded

2026

Country

India

Website

reten.in

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

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