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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PEKO is a cutting-edge platform that utilizes artificial intelligence to enhance customer loyalty and retention for various establishments such as cafes, restaurants, billiard clubs, spas, and salons. This innovative service enables venues to reward patrons for their visits and purchases, allows them to gather receipt-based points without needing to integrate with a point-of-sale system, and facilitates group participation in loyalty programs via a shared QR code. Venue operators can efficiently manage customer profiles and segments, distribute vouchers, and automate campaigns for birthdays, win-back efforts, and rebookings, all through an AI-driven campaign management tool. Customers benefit from a web-based membership experience, eliminating the need for app installation, while participating businesses have the option to offer their own branded applications. PEKO also encompasses features for customer communication, analytics on visits and loyalty, as well as tools for online ordering and direct engagement with customers. Importantly, this platform is designed to seamlessly integrate with the existing point-of-sale systems used by venues, ensuring a smooth transition. Additionally, the features and subscription plans may differ depending on the specific market conditions.

Description

Phaedon is a loyalty and customer engagement company that helps organizations create awareness, foster engagement, transform experiences, and cultivate long-term loyalty. The company focuses on emotional loyalty by helping brands understand why customers stay and giving them the strategy, technology, and execution needed to act on those insights. Phaedon combines loyalty program design, customer experience transformation, marketing analytics, AI, predictive modeling, GenAI tools, and flexible technology. Its Tally platform is a SaaS loyalty solution designed to power programs across travel, hospitality, and retail. Tally supports promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, enterprise-grade security, compliance, and scalable loyalty operations. Phaedon’s Loyalty Strategy and Program Design solution helps brands foster deeper emotional connections through personalized experiences fueled by data. Customer Experience Transformation helps organizations align operations, technology, and structure around customers and employees. Marketing Analytics and AI helps teams uncover audience insights and turn them into actionable learnings that improve business outcomes. By combining loyalty strategy, SaaS technology, customer experience consulting, analytics, AI, and execution, Phaedon helps brands build loyalty programs that create measurable value.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Salesforce Agentforce Marketing No 

Integrations

Salesforce Agentforce Marketing Yes 

Pricing Details

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Hungry Bear Internet Pte. Ltd.

Founded

2024

Country

Singapore

Website

heypeko.com

Vendor Details

Company Name

Phaedon

Founded

2019

Country

United States

Website

www.wearephaedon.com

Product Features

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Loyalty Management

CRM No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 
White Label No 

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