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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

PEAK 15 offers a comprehensive suite of cloud software that encompasses marketing, sales, trip planning, operations, and accounting automation, all designed to be affordable and user-friendly. By focusing your marketing efforts and measuring their success, you can lower costs while enhancing conversion rates. The platform simplifies the management of pre-booking inquiries and communication with both customers and vendors prior to departure. Users can easily access in-depth customer information, vendor offerings, sample itineraries, and inventory, facilitating the creation of tailored itinerary proposals or the booking of planned trips. Moreover, real-time analysis of your business's financials, including accounts receivable and payable, enables swift responses to emerging challenges and opportunities. PEAK 15 is fully committed to supporting Tour Operators, Adventure Travel Companies, Leisure Travel Agencies, and DMCs in optimizing their operations, boosting revenue, and enhancing profitability. This solution integrates web-based CRM, trip planning, reservations, and marketing functionalities, making it a one-stop shop for travel businesses. With PEAK 15, organizations can streamline their operations and focus on delivering exceptional travel experiences.

Description

Comprehensive Tour Management Software that encompasses Customer and Supplier Relationship Management (CRM & SRM). It allows for the creation of detailed customer profiles and the ability to develop and oversee standard packages for both FIT and GIT. Users can craft dynamic itineraries with a DIY approach while managing the complete inquiry life cycle. The software incorporates various elements such as hotels, sightseeing, car rentals, restaurants, transfers, guides, flights, cruises, trains, and visa arrangements. It enables pricing management based on departure dates, cities, plans, and offers up to ten cost levels, including special considerations for destinations like Goa and the Maldives. Follow-up interactions can be managed through multiple channels, including email, SMS, face-to-face meetings, and phone calls. Additionally, users can discard packages related to specific inquiries or customers, assess inquiry ratings (hot, warm, cold), and identify sources such as Google, Facebook, or referrals. The system also allows for the management of close dates, tracking of close days, and setting working hours for each task to enhance overall efficiency. This software is designed to streamline tour management processes and improve customer engagement significantly.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage
Axis LMS
Gmail
Google Analytics
Google Workspace
HubSpot Marketing Hub
Microsoft 365
QuickBooks Online
Sitecore
WordPress

Integrations

Adobe Marketo Engage
Axis LMS
Gmail
Google Analytics
Google Workspace
HubSpot Marketing Hub
Microsoft 365
QuickBooks Online
Sitecore
WordPress

Pricing Details

$200 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PEAK 15 Systems

Founded

2005

Country

United States

Website

www.peak15systems.com

Vendor Details

Company Name

Pineapple Technologies

Country

United States

Website

www.pbsworld.com/services/tourbookingportal.aspx

Product Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

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