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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since 1990, we have been dedicated to assisting businesses with one of their key assets: their phone calls. We invite you to discover how our services can enhance your business's ability to provide an engaging and supportive experience for every incoming call. PATLive virtual receptionists operate similarly to an in-house receptionist, offering warm and friendly service designed to ensure your business leaves a lasting positive impression on each caller. You have the power to personalize how your calls are handled, maintaining full control from the initial greeting to the final farewell. Experience quick response times, as our average speed to answer is a mere 8 seconds. We strive to create exceptional customer experiences, empowering our receptionists to assist callers with a variety of requests, much like an in-office employee would. Our team at PATLive functions as a seamless extension of your business, bringing you the advantages of an in-house team in a virtual format. With our advanced applications, you'll be pleasantly surprised at how closely your answering service mirrors the experience of having a dedicated in-office receptionist. Moreover, our commitment to quality service means you can focus on your core business activities while we handle your calls professionally.

Description

Sound Telecom offers tailored answering services delivered by friendly and knowledgeable agents based in the US, ensuring that every call is handled with professionalism and precision. For any business needing live answering solutions, we can create a custom program designed to meet your customers' expectations for prompt service and exceptional care, available around the clock. Our innovative call center solutions are crafted to achieve outstanding results. Exceptional customer support should be the outcome of every interaction and transaction. A smooth integration process is essential for effective call center outsourcing, allowing your customers to feel as though they are speaking directly to your team. By embracing your organizational culture and practices, Sound Telecom provides support that is distinctively aligned with your business identity. Additionally, you will benefit from a close and personal partnership with a company dedicated to excellence in service. With Sound Telecom, your clients will experience support that reflects the values and standards you uphold.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AppFolio Investment Management Yes 
BigCommerce Yes 
DaySmart Appointments Yes 
Etsy Yes 
Freshsales Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Magento Yes 
Mindbody Yes 
NetHunt CRM Yes 
Podio Yes 
Propertyware Yes 
Salesforce Yes 
Shopify Yes 
Sugar Connect Yes 
Volusion Yes 
WooCommerce Yes 
X-Cart Yes 
Yardi Breeze Yes 
Zoho CRM Yes 

Integrations

AppFolio Investment Management No 
BigCommerce No 
DaySmart Appointments No 
Etsy No 
Freshsales No 
HubSpot CRM No 
HubSpot Customer Platform No 
Magento No 
Mindbody No 
NetHunt CRM No 
Podio No 
Propertyware No 
Salesforce No 
Shopify No 
Sugar Connect No 
Volusion No 
WooCommerce No 
X-Cart No 
Yardi Breeze No 
Zoho CRM No 

Pricing Details

$39 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

PATLive

Founded

1990

Country

United States

Website

www.patlive.com

Vendor Details

Company Name

Sound Telecom

Founded

1986

Country

United States

Website

www.sound-tele.com/answering-services/

Alternatives

Alternatives

Verbatim Reviews

Verbatim

Verbatim Telephone Answering Service