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features
design
support

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Description

Minimizing overall occupancy expenses is essential for many businesses. Achieving this goal necessitates a comprehensive and cohesive portfolio management system that can effectively manage your rent, facilities management costs, and capital initiatives. By seamlessly integrating various elements within your organization and supply chain, you can enhance cost efficiency and establish benchmarks that promote ongoing financial advancement. It is crucial for C-suite leaders to ensure that the real estate portfolio aligns with the company's strategic goals. Our Integrated Workplace Management System (IWMS) empowers organizations to assess and interpret the liabilities and utilization of their property, facilitating necessary enhancements that boost productivity, elevate financial outcomes, and provide strategic value throughout the entire portfolio. This holistic approach not only optimizes resources but also positions the organization for sustainable growth.

Description

ServiceONE stands out as the most comprehensive business management software available, tailored to address the six key business domains identified by Gartner as essential for an effective ESM solution. The Enterprise Service Manager component of ServiceONE integrates ITSM principles across the organization, enabling the creation of tailored workflows and the automation of various processes. By leveraging ServiceONE ESM, businesses can significantly cut costs, enhance customer service, and boost productivity through smarter management of resources. This software facilitates alignment among all departments, ensuring that services, assets, and facilities are managed intelligently. As organizations digitize and automate their workflows, they can expect notable improvements in overall performance. Utilizing current data empowers businesses to make informed strategic choices, thereby enhancing internal controls. Moreover, increased user satisfaction is achieved through improved responsiveness and streamlined business processes, ultimately leading to a more efficient operation. With ServiceONE, companies are not only improving their operations but are also positioning themselves for future growth and success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

EndoVault Yes 
NorthStar Navigator No 

Integrations

EndoVault No 
NorthStar Navigator Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

PACS

Founded

2005

Country

United Kingdom

Website

www.pacs.org.uk

Vendor Details

Company Name

SII Concatel

Founded

1998

Country

Spain

Website

www.serviceone.es/en

Product Features

Energy Management

Benchmarking Yes 
Bill Audit No 
Bill Database No 
Bill Importing No 
Budgeting & Forecasting Yes 
Compliance Management Yes 
Contract Management Yes 
Cost / Use Reporting Yes 
Emissions Monitoring Yes 
Energy Price Analysis No 
Facility Scheduling No 
Greenhouse Gas Tracking No 
Load Control No 
Load Forecasting No 
Meter Tracking Yes 
Risk Management Yes 
Weather Normalization No 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning Yes 
Vendor Management Yes 
Visitor Management No 
Work Order Management Yes 

Lease Management

Billing & Invoicing Yes 
Commercial Leases Yes 
Contact Management Yes 
Landlord Database Yes 
Lease Classification Yes 
Portfolio Management Yes 
Property Management Yes 
Residential Leases Yes 
Retail Leases Yes 
Sublease Management Yes 
Tenant Database Yes 

Real Estate Property Management

Billing & Invoicing Yes 
Commercial Properties Yes 
Contact Management Yes 
Credit Check No 
Expense Management Yes 
Insurance Management No 
Landlord Database Yes 
Late Fee Calculation No 
Lease Management Yes 
Maintenance Management Yes 
Owner Portal Yes 
Payment Processing No 
Portfolio Management Yes 
Rent Tracking Yes 
Residential Properties Yes 
Tax Management No 
Tenant Database Yes 
Tenant Portal No 
Vacancy Tracking Yes 
Website Management No 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling Yes 
Schools No 
Space Planning Yes 
Vendor Management Yes 
Visitor Management Yes 
Work Order Management Yes 

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