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Description
OxyCRM is a customer relationship management solution built to help small, medium, and large businesses improve sales processes, customer service, marketing operations, and customer engagement. The platform centralizes customer data, communications, incidents, leads, campaigns, workflows, and reporting so employees can collaborate more effectively and access important information in real time. Its intelligent dashboards, graphical reports, and analytics tools provide visibility into CRM performance, marketing effectiveness, lead generation, conversions, and service activities. OxyCRM supports multi-channel customer interaction management across email, SMS, inbound and outbound call centers, websites, walk-ins, postal communications, social media, and external agencies. The system can automatically read emails, process SMS messages, manage uploaded incidents, trigger workflows, and send notifications or escalations through email and SMS. Users can configure workflows, categorize queries, attach documents to incidents, reassign cases, set reminders, and track open or closed customer issues from a single screen. The platform also includes modules for enterprise lead management, customer profiles, channel partners, targets, incentives, campaigns, KYC, IVR integration, commissions, and knowledge base management. As a web-based CRM, OxyCRM can be deployed quickly and accessed through a subscription model. By combining automation, analytics, communication tools, and customer data management, OxyCRM helps organizations improve productivity, reduce errors, and build stronger customer relationships.
Description
Restomatik serves as a French online reservation system tailored for independent restaurants and hotel-restaurants, facilitating direct online bookings, phone reservations, and walk-in entries within a unified digital reservation calendar. Both reception and restaurant personnel can access the same scheduling information, enabling them to efficiently prepare for each service, while customer records, booking histories, and tagging systems assist staff in retrieving valuable information.
The subscription package offers features such as a booking widget, overbooking management, confirmation and reminder emails, customer database management, and dedicated human support. Advanced subscription tiers provide additional functionalities like floor-plan and service views, SMS notifications, and statistical analysis, although some integrations require specific configurations.
Monthly subscriptions begin at EUR 49, exclusive of VAT, and come with the advantage of no commission fees on reservations and no long-term contractual obligations. Furthermore, potential users can explore a 30-day trial accompanied by support, which does not necessitate a credit card. This service is published by ASCENTO SAS and is designed specifically for professionals in the French-speaking hospitality sector, ensuring that they have access to the tools needed for seamless reservation management.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
EUR 49/month excluding VAT
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SunSmart Global
Founded
2004
Country
India
Website
sunsmartglobal.com/oxycrm/
Vendor Details
Company Name
ASCENTO SAS
Country
France
Website
restomatik.fr/
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
