Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Numerous restaurant proprietors, ranging from quaint pizza joints to expansive dining chains, rely on the Owner platform to regain control, stimulate direct sales, reduce excessive fees, and manage their digital footprint seamlessly. Reclaim your authority from the large tech giants that impose exorbitant charges, exploit your data, and damage your image with biased reviews. Stand up for your business as if your livelihood depends on it. After joining, you'll have the opportunity to collaborate with a dedicated Owner team member to design your personalized menu and ordering process. Whether it's optimizing revenue centers, refining kitchen prep stations, or incorporating menu modifiers and discounts, we ensure every aspect is catered to your needs. Our team will assist you in fine-tuning your settings until they perfectly align with your business model. As a valued Owner customer, you will also benefit from regular enhancements and new features delivered through our bi-monthly software updates, ensuring that your operations remain cutting-edge and efficient. This continuous evolution of the platform guarantees that you stay ahead in a competitive market.

Description

TalkToTheManager offers an innovative solution for business owners to receive anonymous feedback from patrons via text messaging, enabling them to tackle concerns regarding customer service, products, and facilities before negative experiences translate into unfavorable reviews. Upon enrolling in our service, we swiftly assign a dedicated phone number for display at your establishment, ensuring easy access for customers. Managers on duty are promptly alerted to messages through their mobile devices or email, all while maintaining the anonymity of the customer's phone number. This allows managers to instantly reply via text while the customer is still present, effectively addressing issues or acknowledging compliments for an excellent experience. As a result, customers leave satisfied, often leading to positive online reviews, enthusiastic word-of-mouth referrals, and a return to your business, which in turn boosts revenue and strengthens brand loyalty. With just a simple text to your TalkToTheManager number from any mobile device, customers can easily share their thoughts. This streamlined communication not only enhances customer satisfaction but also fosters a more responsive and attentive business environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

ServiceBell

Integrations

ServiceBell

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$29 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Owner.com

Founded

2020

Country

United States

Website

owner.com

Vendor Details

Company Name

TalkToTheManager

Founded

2012

Country

United States

Website

talktothemanager.com

Product Features

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Restaurant Marketing

Advertising Management
CRM
Customer Data Platform
Email Marketing
Feedback Management
Loyalty Management
Marketing Automation
Menu Management
Online Ordering
Personalization
Promotion Management
SMS Marketing
Social Media Management
Website Builder

Alternatives

Alternatives

Surveyed Reviews

Surveyed

Spicyfy Ventures