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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications. With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere. Key Features Include: - **Shared Team Inbox:** Collaborate efficiently with team members. - **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers. - **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly. - **WhatsApp Automation:** Streamline conversations to engage customers effectively. - **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp. - **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency. In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.

Description

WAPGROWAI is a cloud-centric messaging platform tailored for customer interactions via the WhatsApp Business Platform. It equips sales, marketing, and support teams with a unified inbox that allows for the assignment of conversations, the addition of internal notes, and responses utilizing pre-saved templates. Users can create no-code chatbots and automation workflows, launch tailored campaigns based on segmentation, monitor delivery rates and responses, and handle WhatsApp Business calls. Additionally, the platform facilitates automation for Instagram direct messages, captures leads, and tracks click-to-WhatsApp campaign performance. Its documented integrations with CRM and e-commerce solutions like HubSpot, Salesforce, Shopify, and WooCommerce are complemented by Zapier and a REST API featuring webhooks, enabling connections with a wide array of business applications. This versatile platform empowers businesses to streamline customer support operations, qualify prospective leads, execute messaging campaigns, and provide updates related to commerce through WhatsApp, enhancing overall engagement with their customer base. Furthermore, the user-friendly interface makes it accessible for teams to leverage these features effectively without requiring extensive technical skills.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Calendly No 
Google Sheets No 
HubSpot CRM No 
Salesforce No 
Shopify No 
Twilio No 
WhatsApp Yes 
WooCommerce No 
Zapier No 
Zoho CRM No 

Integrations

Calendly Yes 
Google Sheets Yes 
HubSpot CRM Yes 
Salesforce Yes 
Shopify Yes 
Twilio Yes 
WhatsApp No 
WooCommerce Yes 
Zapier Yes 
Zoho CRM Yes 

Pricing Details

$53.00
Free Trial Yes 
Free Version No 

Pricing Details

₹1,000/month
Launch offer for the first 100 customers: ₹1,000 billed monthly or ₹10,000 per year. The rate holds while the subscription remains active. Meta WhatsApp conversation charges are billed separately and passed through at cost.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ownchat

Founded

2022

Country

India

Website

ownchat.app

Vendor Details

Company Name

DI Solutions

Country

India

Website

www.wpautoai.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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