Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ownchat serves as a comprehensive solution for businesses utilizing WhatsApp, offering advanced features such as a Shared Team Inbox and a multi-agent support system that facilitates growth on the platform. By seamlessly integrating the expertise of WhatsApp Business APIs into an intuitive no-code collaborative environment, Ownchat empowers businesses to optimize their communications.
With our user-friendly app available on both Android and iOS, agents are equipped to handle customer interactions while on the go, ensuring connectivity with team members from virtually anywhere.
Key Features Include:
- **Shared Team Inbox:** Collaborate efficiently with team members.
- **WhatsApp Chatbot:** Create no-code chatbots that provide around-the-clock assistance to customers.
- **WhatsApp Broadcast:** Launch extensive marketing campaigns effortlessly.
- **WhatsApp Automation:** Streamline conversations to engage customers effectively.
- **WhatsApp CRM:** Deliver scalable customer support directly through WhatsApp.
- **WhatsApp Notification Campaigns:** Reach thousands of opted-in customers with a single click, enhancing marketing efficiency.
In this way, Ownchat not only improves communication but also significantly boosts customer engagement and satisfaction.
Description
WAPGROWAI is a cloud-centric messaging platform tailored for customer interactions via the WhatsApp Business Platform. It equips sales, marketing, and support teams with a unified inbox that allows for the assignment of conversations, the addition of internal notes, and responses utilizing pre-saved templates. Users can create no-code chatbots and automation workflows, launch tailored campaigns based on segmentation, monitor delivery rates and responses, and handle WhatsApp Business calls. Additionally, the platform facilitates automation for Instagram direct messages, captures leads, and tracks click-to-WhatsApp campaign performance. Its documented integrations with CRM and e-commerce solutions like HubSpot, Salesforce, Shopify, and WooCommerce are complemented by Zapier and a REST API featuring webhooks, enabling connections with a wide array of business applications. This versatile platform empowers businesses to streamline customer support operations, qualify prospective leads, execute messaging campaigns, and provide updates related to commerce through WhatsApp, enhancing overall engagement with their customer base. Furthermore, the user-friendly interface makes it accessible for teams to leverage these features effectively without requiring extensive technical skills.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Calendly
No
Google Sheets
No
HubSpot CRM
No
Salesforce
No
Shopify
No
Twilio
No
WhatsApp
Yes
WooCommerce
No
Zapier
No
Zoho CRM
No
Integrations
Calendly
Yes
Google Sheets
Yes
HubSpot CRM
Yes
Salesforce
Yes
Shopify
Yes
Twilio
Yes
WhatsApp
No
WooCommerce
Yes
Zapier
Yes
Zoho CRM
Yes
Pricing Details
$53.00
Free Trial
Yes
Free Version
No
Pricing Details
₹1,000/month
Launch offer for the first 100 customers: ₹1,000 billed monthly or ₹10,000 per year. The rate holds while the subscription remains active. Meta WhatsApp conversation charges are billed separately and passed through at cost.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ownchat
Founded
2022
Country
India
Website
ownchat.app
Vendor Details
Company Name
DI Solutions
Country
India
Website
www.wpautoai.com
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No