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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

We have developed all the essential features necessary for executing multi-channel outbound campaigns, enabling you to initiate more conversations and successfully close additional deals. Our advanced algorithm identifies missing email addresses and automatically enhances your contact information. You can arrange your contacts into lists and utilize our dynamic smart segments for better organization. Understanding that your business is unique, we offer the option to customize Overloop with personalized fields. By linking your LinkedIn account, you can streamline the process of profile visits, connection requests, and direct messaging. Monitor key metrics such as opens, clicks, visits, bounces, replies, and even out-of-office responses. You can send emails as replies to your prior correspondence for seamless communication. Increase your revenue and minimize time spent on repetitive tasks by establishing effective workflows through a straightforward, visual interface. Task creation is versatile and tailored to your requirements, allowing you to generate various kinds of tasks like actions, calls, or emails, ensuring everything gets accomplished efficiently. Furthermore, our platform empowers you to enhance productivity while maintaining a personalized touch in your outreach efforts.

Description

Introducing a comprehensive customer service messaging platform designed to streamline your interactions with clients. When your customers have inquiries and your resources are limited, we are here to assist you in regaining control. Join thousands of users from the most cutting-edge companies around the globe. Our solution allows you to manage all customer interactions through a single, consolidated inbox. Conversations from chat, email, social media, reviews, and messaging are all directed in real-time and managed within one seamless interface. With AI-powered bots addressing repetitive inquiries, your human agents can focus on providing fast and responsive customer care through a unified inbox tailored for efficiency. The platform fosters a messaging-first environment, replacing the outdated, impersonal email and chat ticket systems. Every channel transitions into a more engaging messaging experience, benefiting both your customers and your team alike. Effortlessly oversee social messaging platforms like Facebook and Twitter, including both public and private messages, along with web chat and Messenger channels such as Line, all within shared inboxes, while intelligently distributing conversations across your online team for optimal response times. Now, your customer service can truly shine in a modern, interconnected world.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LinkedIn Yes 
Aircall Yes 
Azure Marketplace No 
Calendly Yes 
Facebook No 
Gmail Yes 
Google Chrome Yes 
Google Workspace Yes 
HubSpot CRM Yes 
Instagram No 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Pipedrive Yes 
Pipedrive Dealbot Yes 
Salesforce Yes 
Slack Yes 
WhatsApp No 
X (Twitter) No 
Zapier Yes 
Zoho CRM Yes 

Integrations

LinkedIn Yes 
Aircall No 
Azure Marketplace Yes 
Calendly No 
Facebook Yes 
Gmail No 
Google Chrome No 
Google Workspace No 
HubSpot CRM No 
Instagram Yes 
Microsoft 365 No 
Microsoft Outlook No 
Pipedrive No 
Pipedrive Dealbot No 
Salesforce No 
Slack No 
WhatsApp Yes 
X (Twitter) Yes 
Zapier No 
Zoho CRM No 

Pricing Details

$69 per user per month
Overloop offers three tiers: Starter at $69/user/month (250 credits, 1 email account, 3 campaigns), Growth at $99/user/month (500 credits, 3 email accounts, 10 campaigns), and Enterprise at custom pricing (1,000 credits, unlimited email accounts and campaigns). overloop All plans include AI-powered campaigns, 450M+ prospect database, email verification, and multi-channel outreach (email + LinkedIn). A 14-day free trial is available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Overloop

Founded

2015

Country

Belgium

Website

overloop.com

Vendor Details

Company Name

Sentiment

Founded

2014

Country

United Kingdom

Website

www.sentiment.io

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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