tawk.to
4.2 out of 5 starsAverage Ratings 0 Ratings
Average Ratings 4 Ratings
Description
Ovebot serves as an AI-driven assistant for sales and customer support in online retail environments. Integrated into a chat widget, it utilizes a store's product catalog, website content, and policies to respond to inquiries; it also suggests products aligned with customer intent and current shopping cart items, and can facilitate the addition of products to the shopping cart. For compatible commerce platforms, Ovebot offers real-time updates on stock availability and pricing, along with order status and tracking information, while also managing requests to modify or cancel orders when applicable. Additionally, the assistant is capable of gathering and qualifying leads, seamlessly transferring discussions to human agents, and generating reports on interactions, items viewed, shopping carts, and sales linked to chat engagements. Merchants have the ability to customize the assistant’s settings, including knowledge bases, language preferences, and operational hours via a user-friendly web interface. Ovebot can be integrated through plugins designed for WooCommerce, WordPress, PrestaShop, OpenCart, and Magento, or by utilizing a script for other types of websites. Furthermore, it extends its lead generation capabilities to various sectors such as healthcare, marketing agencies, real estate, and software as a service (SaaS). This versatility makes Ovebot a valuable tool for businesses looking to enhance their customer interaction and sales processes.
Description
Reach out to your customers, and they will appreciate the effort. Engage in conversations with visitors on your website, address support inquiries, and establish a help center that enables customers to find solutions independently—all at no cost. A free and simple communication method is essential for connecting with your customers. Prospective buyers often have inquiries prior to making a purchase; being accessible when they need assistance instills the confidence necessary for them to choose your service over others. With customer information often scattered across various platforms, gaining a comprehensive understanding of their journey can be challenging. Fortunately, this is no longer an issue, as you now have a centralized hub for all customer interactions. Easily pinpoint frequently asked questions and track help center searches to develop articles and shortcuts, allowing agents to reply more swiftly and enabling customers to find assistance without needing to reach out directly. Simply add a small JavaScript snippet to your website, and you'll be ready to go in under a minute. Monitor your visitors' activity in real time, including the pages they visit and their search queries, to enhance your service further. By doing so, you can create a more tailored experience that meets their needs effectively.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
WordPress
Yes
All-in-One Messenger
No
Bookinglayer
No
GemEye Retouch
No
GetScreenshot
No
Google Ads
No
Growmax
No
Integrations
Magento
Yes
OpenCart
Yes
PrestaShop
Yes
WordPress
Yes
All-in-One Messenger
Yes
Bookinglayer
Yes
GemEye Retouch
Yes
GetScreenshot
Yes
Google Ads
Yes
Growmax
Yes
Pricing Details
€29/month
The Starter plan is €29/month, including VAT. It includes up to 1,000 AI messages per month, one agent, one human-agent seat, and a catalog of up to 2,000 products.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AWeb Design SRL
Founded
2016
Country
Romania
Website
ovebot.ai/en
Vendor Details
Company Name
tawk.to
Founded
2012
Country
United Kingdom
Website
www.tawk.to
Product Features
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes