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Description
Begin gathering feedback from your audience using their preferred communication platform. Enjoy the advantages of leveraging WhatsApp, the most widely used and cherished messaging application globally. With one-third of the global population engaging with WhatsApp daily, there’s no need to request your respondents to download another app when they already enjoy this one. Avoid the clutter of email inboxes by reaching them directly through WhatsApp, ensuring faster responses that can shift from hours to mere minutes. WhatsApp offers a familiar environment for respondents to comfortably share their views and insights. Connect with your audience in their preferred space, achieving response rates that can exceed 95%. Eliminate the hassle of switching between email links and cumbersome websites, and engage with them where they naturally interact. While quantitative data provides the "what," it often lacks the "why." Enhance your insights by pairing multiple-choice questions with video and audio responses, allowing participants to articulate their thoughts more comprehensively and enrich your understanding of their perspectives. This approach not only streamlines the feedback process but also fosters a more engaging experience for the respondents.
Description
Zena empowers businesses to operate seamlessly within WhatsApp.
Rather than having customers navigate away to a separate website, fill out external forms, or await email responses, Zena integrates these actions directly into the chat interface. It streamlines various tasks, enabling lead capture, addressing frequently asked questions, sharing documents securely, routing team inquiries, and managing follow-ups all within a typical WhatsApp conversation.
For teams, Zena enhances the chat experience by incorporating an operational layer behind the interactions: it features multilingual AI capable of responding in both text and voice, a centralized WhatsApp inbox, lead capture functionalities, broadcast capabilities, CRM timelines, comprehensive analytics, no-code chatflows, integration with Google Sheets, REST API access, and onboarding support for WhatsApp Coexistence. This comprehensive suite of tools ensures that businesses can engage customers effectively while maintaining efficient communication workflows.
API Access
Has API
API Access
Has API
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$55
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Outside Voice
Founded
2019
Country
Singapore
Website
www.outsidevoice.io
Vendor Details
Company Name
Fictora Labs
Founded
2025
Country
United Arab Emirates
Website
fictoralabs.ae
Product Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics