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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Since the year 2000, a dedicated French team has been enhancing its user-friendly and cohesive CRM solution, helping your business reach global markets. Experience the extensive functionality of Oryanoo and our commitment to fostering your growth. With Oryanoo CRM's sales management features, you can efficiently arrange your products, create commercial proposals, and more. Maintain effective communication through Oryanoo's integrated Webmail, which includes shared calendars, task lists, and comprehensive contact databases. Instantly send out press releases and newsletters using the email marketing capabilities of Oryanoo CRM. Additionally, streamline your financial management by tracking payments, overseeing salaries, and managing bank accounts. Control your purchasing costs and effectively manage your suppliers to enhance your operational efficiency in an increasingly competitive landscape.

Description

Welcome to the hub of a versatile open source trouble ticket system. You can implement this CGI script on your website to manage everything from bug tracking and customer support to project oversight and task management. Submitting a trouble ticket has never been simpler, as it can be done through a straightforward web form. The help desk software efficiently assigns a unique identifier to each service request and securely stores it in the database. This solution is designed for scalability; you can start with a simple text database and seamlessly upgrade to robust MySQL or Microsoft SQL Server as your requirements expand. In today's fast-paced environment, a mere "thank you for your interest" is insufficient. Reassure your customers that you have a well-defined workflow in place, ensuring that no inquiry is overlooked. The Trouble Ticket Express software generates clear, step-by-step instructions for submitting follow-up messages and tracking the progress of tickets. Furthermore, it sends out email notifications to all service operators, alerting them to new customer inquiries and ensuring prompt responses. With this system, you can enhance your customer support experience while maintaining organization and efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oryanoo

Country

France

Website

www.oryanoo.com

Vendor Details

Company Name

Rush Project

Website

www.troubleticketexpress.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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