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Description
Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.
Description
Voicing AI is a sophisticated voice AI platform tailored for enterprises, designed to streamline customer interactions using humanlike voice agents capable of engaging in conversations and taking immediate actions during phone calls. This platform empowers businesses to efficiently manage inbound and outbound calls around the clock, utilizing AI agents that comprehend inquiries, respond in a natural manner, and perform tasks such as updating CRM databases, retrieving information, or executing workflows autonomously. At its core, Voicing AI features proprietary “large action models” that enable these agents to not only communicate effectively but also carry out operations across interconnected systems, thus significantly speeding up task completion. Additionally, it offers support for multilingual dialogues in over 20 to 30 languages, integrating a high level of emotional and contextual intelligence to adeptly navigate intricate customer interactions with precision and empathy. By leveraging this technology, companies can enhance customer satisfaction while reducing operational costs and improving efficiency.
API Access
Has API
API Access
Has API
Integrations
Discord
Dropbox
Google Docs
Google Drive
Notion
Slack
WhatsApp
Integrations
Discord
Dropbox
Google Docs
Google Drive
Notion
Slack
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ori
Founded
2017
Country
India
Website
oriserve.com
Vendor Details
Company Name
Voicing AI
Founded
2024
Country
United States
Website
voicing.ai/