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Description
Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.
Description
Tunk.ai serves as a versatile multilingual AI voice agent platform that empowers businesses to create, implement, and oversee intelligent voice agents designed for enhancing customer interactions and streamlining business processes. Utilizing the Anchor agent builder, organizations can design AI voice agents with ease through prompts and link them to various telephony systems, APIs, CRMs, MCP servers, external applications, and other business infrastructures. Tunk.ai boasts capabilities in speech-to-text and text-to-speech conversions, facilitating real-time voice interactions, as well as supporting SIP and telephony connections, tool and function calls, along with numerous AI and speech service providers. These agents are equipped to use integrated tools for information retrieval, task execution, system updates, and workflow automation. The platform is adept at automating a range of functions including customer support, sales processes, lead qualification, appointment bookings, recruitment, healthcare operations, collections, reminders, and contact center management. Furthermore, Tunk.ai is designed to cater to diverse languages and offers customizable workflows, APIs, integrations, and a scalable infrastructure, making it suitable for both small and medium-sized businesses as well as large enterprises. This adaptability ensures that organizations can tailor their voice agent solutions to meet specific operational needs effectively.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.05 per minute
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ori
Founded
2017
Country
India
Website
oriserve.com
Vendor Details
Company Name
Tunk.ai
Founded
2024
Country
India
Website
tunk.ai
Product Features
Product Features
Alternatives
Alternatives
No Alternatives