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Description
Ori is a comprehensive generative-AI platform designed for enterprises to enhance and expand customer interactions through various communication channels such as voice, chat, email, and messaging, all while maintaining compliance and offering audit trails alongside multilingual capabilities. It provides advanced AI-driven chatbots and voice bots that manage the entire customer experience, including lead qualification, sales conversations, onboarding processes, customer support, debt collection, renewals, and retention efforts. Key features encompass multilingual and omnichannel capabilities, intelligent conversation flows that adapt to context and detect sentiment, real-time compliance measures and script adherence for regulated sectors like finance and insurance, complete audit trails, and smooth transitions to human agents whenever necessary. Additionally, it accommodates voice conversations with speech recognition and natural language responses, chat and text interactions, automated email replies, and workflows that integrate both bots and live agents for a seamless customer experience. This innovative approach ensures that businesses can maintain high standards of service while efficiently managing customer relationships.
Description
Our AI agents can be tailored to suit any specific requirements you may have. You can establish your personalized voice agent in just a few days, ensuring your operations run more efficiently than ever before. Incorporate voice agents into your research efforts, as they have the capability to pre-qualify thousands of candidates in mere hours and conduct comprehensive phone interviews within days. These AI voice agents are accessible around the clock, providing the continuous support your customers anticipate. They can efficiently enroll new clients, gather FNOL claim details, and much more. While your human agents focus on in-person interactions, let the AI handle the phone communications. AI voice agents are equipped to respond to inquiries, schedule viewings, and collect lead information seamlessly. Imagine a hotel concierge that operates without rest, capable of booking new stays, modifying existing reservations, and addressing guest questions anytime. For businesses that need to step away from the phone lines, you can ensure that you never lose a potential lead again, as studies show that 50% of customers prefer the business that responds the quickest. Additionally, our API enables real-time access to generative AI voice agents for enhanced customer engagement. By integrating these cutting-edge solutions into your operations, you can elevate the overall client experience.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Ori
Founded
2017
Country
India
Website
oriserve.com
Vendor Details
Company Name
Struct
Country
United States
Website
struct.app/