Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Orderwave transcends the conventional Order Management System (OMS) by serving as an all-encompassing middleware for e-commerce. Positioned at the heart of your digital infrastructure, it streamlines complex business regulations, distributes essential data to various applications, and ensures seamless access to critical insights necessary for today’s online enterprises. Its event-driven architecture empowers you to integrate your unique business rules across orders, inventory, products, payments, or any relevant aspect at every stage of your e-commerce workflow. Since a one-size-fits-all OMS rarely meets the diverse needs of every business, it is essential that your OMS aligns perfectly with your specific operational criteria. Orderwave excels in this aspect, acting as a sophisticated e-commerce middleware solution. With our specially designed rules engine, implementing your business rules becomes a straightforward process that requires no coding expertise, making it accessible for teams of all technical backgrounds. This innovative approach not only enhances efficiency but also allows for rapid adaptation to changing business needs.
Description
For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system.
The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform.
Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.
API Access
Has API
API Access
Has API
Integrations
Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
Integrations
Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DRG Intelligent Computer Concepts
Website
www.orderwave.com
Vendor Details
Company Name
WISMOlabs
Founded
2018
Country
United States
Website
wismolabs.com
Product Features
Order Entry
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Warehouse Management
3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration