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Average Ratings 2 Ratings

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ease
features
design
support

Description

Orderwave transcends the conventional Order Management System (OMS) by serving as an all-encompassing middleware for e-commerce. Positioned at the heart of your digital infrastructure, it streamlines complex business regulations, distributes essential data to various applications, and ensures seamless access to critical insights necessary for today’s online enterprises. Its event-driven architecture empowers you to integrate your unique business rules across orders, inventory, products, payments, or any relevant aspect at every stage of your e-commerce workflow. Since a one-size-fits-all OMS rarely meets the diverse needs of every business, it is essential that your OMS aligns perfectly with your specific operational criteria. Orderwave excels in this aspect, acting as a sophisticated e-commerce middleware solution. With our specially designed rules engine, implementing your business rules becomes a straightforward process that requires no coding expertise, making it accessible for teams of all technical backgrounds. This innovative approach not only enhances efficiency but also allows for rapid adaptation to changing business needs.

Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Integrations

Adobe Commerce
BigCommerce
Foursixty
Fulfillment.com
Klaviyo
Magento
Salesforce
Shopify
Shopify Plus
WooCommerce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

DRG Intelligent Computer Concepts

Website

www.orderwave.com

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Product Features

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Product Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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