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Description

OrderConnect™ is an online platform designed for electronic prescribing and medication management, enabling healthcare providers to electronically prescribe, review, and order laboratory tests. It seamlessly integrates with Netsmart's electronic health records (EHRs) but can also function independently. Certified for Electronic Prescribing of Controlled Substances (EPCS), OrderConnect aids prescribers in states where EPCS is required for prescribing opioids and other regulated medications. Additionally, it allows access to Prescription Drug Monitoring Programs (PDMPs) throughout the prescribing process. This tool plays a crucial role in supporting prescribers in various states that require PDMP checks prior to issuing prescriptions for opioids and similar medications, enhancing patient safety and compliance. Its user-friendly interface makes it easy for providers to navigate the complexities of medication management.

Description

Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Netsmart Technologies

Founded

1968

Country

United States

Website

www.ntst.com

Vendor Details

Company Name

keycentrix

Founded

1974

Country

United States

Website

keycentrix.com/sendkey/

Product Features

e-Prescribing

Clinical Alerts Yes 
Drug Reference Database Yes 
EPCS Yes 
Electronic Prior Authorization No 
Formulary Management Yes 
Medication History Yes 
Prescription Cancellation Yes 
Prescription Renewals Yes 
Refill Management Yes 

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

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