Sendkey Description

Sendkey is a software platform tailored for pharmacies that enhances prescriber and patient engagement by streamlining and automating communication processes, allowing pharmacies to handle both incoming and outgoing interactions through a unified interface that encompasses text (including two-way SMS), fax, voice, and email. This innovation minimizes manual tasks while fostering stronger relationships with patients and healthcare providers. Additionally, it caters to a variety of pharmacy workflows, including specialty, infusion, retail, and mail-order, by automating essential reminders like refill campaigns and prescription alerts. Patients are empowered to confirm their pickups or deliveries via text, and the platform sends personalized health messages or campaigns based on adaptable business rules and segmentation. It brings together SMS and fax conversations into a single queue-based inbox, allows for attachments linked to specific patient records, and ensures that patients receive timely updates on refill statuses while adhering to opt-out regulations. Ultimately, Sendkey not only enhances operational efficiency but also enriches the overall patient experience by keeping them well-informed about their medication needs.

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Company Details

Company:
keycentrix
Year Founded:
1974
Headquarters:
United States
Website:
keycentrix.com/sendkey/

Media

Sendkey Screenshot 1
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Product Details

Platforms
Web-Based
Types of Training
Training Docs
Live Training (Online)
Training Videos
Customer Support
Business Hours
Online Support

Sendkey Features and Options

Patient Engagement Software

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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