Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
Description
Orbit Org allows you to create a visual representation of your organization's hierarchical reporting structures, ranging from a global perspective down to specific departments and roles. This visualization tool is particularly useful for ongoing company transformations, helping to clarify reporting relationships and assist in strategic restructuring initiatives. The latest addition to the Orbit software suite is an innovative organizational charting tool that operates in real time and integrates seamlessly with our other Orbit applications. Users can customize access levels and permissions in Orbit Org, ensuring that sensitive information such as salary details and protected characteristics are well-protected. Additionally, the software helps assess the repercussions of changes in structural organization or team reporting dynamics, providing instant management insights, including features for gender pay gap analysis. Whether purchased as an affordable standalone option or as a component of the comprehensive Orbit suite, Orbit Org is designed to enhance organizational clarity and efficiency. This makes it an invaluable resource for businesses aiming to adapt and thrive in a dynamic environment.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Vendor Details
Company Name
Turning Point
Founded
2005
Country
United Kingdom
Website
www.turningpointhr.com/software/orbit-org/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Org Chart
Collaboration
Data Import / Export
Drag & Drop
Interactive Elements
Photos / Images
Publishing / Sharing
Templates