Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
Description
Orbit Org allows you to create a visual representation of your organization's hierarchical reporting structures, ranging from a global perspective down to specific departments and roles. This visualization tool is particularly useful for ongoing company transformations, helping to clarify reporting relationships and assist in strategic restructuring initiatives. The latest addition to the Orbit software suite is an innovative organizational charting tool that operates in real time and integrates seamlessly with our other Orbit applications. Users can customize access levels and permissions in Orbit Org, ensuring that sensitive information such as salary details and protected characteristics are well-protected. Additionally, the software helps assess the repercussions of changes in structural organization or team reporting dynamics, providing instant management insights, including features for gender pay gap analysis. Whether purchased as an affordable standalone option or as a component of the comprehensive Orbit suite, Orbit Org is designed to enhance organizational clarity and efficiency. This makes it an invaluable resource for businesses aiming to adapt and thrive in a dynamic environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Vendor Details
Company Name
Turning Point
Founded
2005
Country
United Kingdom
Website
www.turningpointhr.com/software/orbit-org/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Org Chart
Collaboration
No
Data Import / Export
No
Drag & Drop
No
Interactive Elements
No
Photos / Images
No
Publishing / Sharing
No
Templates
No