Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Orbit Customer Management and Billing enables you to oversee, handle, and preserve all customer data in a single, centralized platform, regardless of whether you offer a single utility service or multiple services. Your organization can effortlessly monitor customer consumption, billing rates, deposits, service requests, collections, customer interactions, and account histories, leading to a more streamlined billing operation. This comprehensive solution oversees all significant customer-related business functions and offerings through a single product. It seamlessly integrates with Orbit Dynamic Financial Management, enhancing both accounting precision and operational efficiency. The system is designed to scale effortlessly as your customer base and service offerings grow. As a result, it provides a robust infrastructure that supports your evolving business needs.
Description
Orbit is a sophisticated financial intelligence platform driven by artificial intelligence, designed to convert both unstructured and structured financial data into precise, transparent, and scalable insights. It merges a state-of-the-art AI Studio with an extensive repository containing millions of documents related to thousands of global companies, facilitating the automation of workflows and simplifying intricate research processes. By leveraging advanced AI models alongside pre-configured analytical tools, Orbit enhances areas such as competitor intelligence, due diligence, risk and compliance assessment, earnings analysis, investment research, and ESG evaluations, enabling in-depth analysis on a large scale. The platform’s flexible architecture features various components, including Orbit Insight for informed decision-making, AI-optimized knowledge bases for extensive financial content, and tools that efficiently standardize and manage diverse data inputs. Users benefit from capabilities such as semantic search and chat, automated data extraction, the creation of personalized knowledge bases, and the deployment of analytical agents, ensuring a comprehensive approach to financial analysis. Additionally, Orbit's design prioritizes user experience, making it accessible for professionals at all levels.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Adobe Acrobat Reader
No
Claude
No
FactSet
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$101.38 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Central Service Association
Founded
1937
Country
United States
Website
www.csa1.com
Vendor Details
Company Name
Orbit
Founded
2015
Country
United Kingdom
Website
www.orbitfin.ai/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
Yes
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
No
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
No
Performance Management
No
Risk Management
No