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Description
Orana stands out as a premier SaaS provider catering to Hotels, Motels, Resorts, and Boutique Hotels. Our flagship product is an exceptional Hotel compendium app, essentially a digital guest welcome book designed to significantly enhance the visitor experience during their stay. This innovative digital welcome book serves as a modern replacement for traditional printed compendiums, offering guests easy access to vital information about your establishment, local attractions, dining options, and more directly on their personal mobile devices. The benefits of this digital hotel compendium are numerous; it provides accessibility from any location, features an attractive user interface, and is a fully contactless solution that allows for unlimited updates. Additionally, each guest enjoys personalized access, making it an environmentally friendly option that includes guest messaging capabilities, support for multiple languages, and features like notifications, navigation assistance, direct dialing of contact numbers, and web browsing. Cost-effective compared to printed alternatives, it also offers user analytics and promising returns on investment, ensuring it is a valuable tool for any hospitality business looking to boost guest satisfaction and operational efficiency. With so many advantages combined in one platform, Orana's digital compendium truly redefines the guest experience.
Description
TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Orana Stay
Country
Australia
Website
www.oranastay.com
Vendor Details
Company Name
TripSee
Founded
2010
Country
United States
Website
www.tripsee.travel/concierge/
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
