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Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
Description
Preventing unexpected outages while swiftly addressing disturbances or emerging issues is essential. Meeting regulatory requirements and enhancing customer satisfaction can be achieved through immediate access to information and rapid restoration of service interruptions. As the grid evolves and becomes more intricate with the incorporation of distributed energy resources and storage solutions, these challenges simultaneously open doors to innovative approaches in power distribution management. The combination of smart meters, demand response systems, and distributed generation and storage—alongside advancements in grid automation—floods utility networks with data that must be adeptly managed to ensure efficient grid operations. Additionally, utilities are under increasing pressure from both regulators and customers to optimize grid performance and ensure dependable service at all times, which highlights the need for integrated management of distributed energy resources, including their monitoring, forecasting, optimization, and control. This integration not only enhances operational efficiency but also supports the transition toward a more resilient energy future.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Vendor Details
Company Name
Siemens
Founded
1847
Country
Germany
Website
new.siemens.com/global/en/products/energy/energy-automation-and-smart-grid/grid-control/advanced-distribution-management.html
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management