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Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
Description
Orbit Meter Data Management (MDM) serves as a middleware platform that links data from meters via the AMI infrastructure and integrates it into the utility’s customer information system (CIS). Annually, Orbit MDM gathers more than 3.6 million raw AMI reads from a single meter, converting this data into visual representations and succinct summaries of customer usage. The robust data management capabilities of the MDM allow users to access both current and historical interval meter readings at intervals as short as every five minutes. This system is equipped to handle customer inquiries and monitor distribution assets like transformers and meters efficiently. Users can effortlessly manage various service types, including electricity, water, and gas, by simply selecting the corresponding tab. Additionally, modifying the displayed data for any given year, month, or day is straightforward within the Orbit MDM system. Furthermore, the platform offers compatibility with all major AMI vendor systems, ensuring a seamless integration experience for utilities. Overall, the versatility and functionality of Orbit MDM enhance operational efficiency and customer service for utility providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Vendor Details
Company Name
PCS
Country
United States
Website
pcs-csa.com/products-services/mdm-meter-data-management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
