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Description
Excel in creating a future where energy and water are both sustainable and cost-effective. Provide exceptional experiences for your customers, enhance energy efficiency, and oversee networks and assets to ensure vital services are available to your communities daily. Integrate customer service, billing, metering, and device management to boost revenue and resolve issues more quickly. Collect, manage, and analyze sophisticated meter and device data to expedite billing processes and enhance operational effectiveness. Attract and engage customers through tailored marketing and sales communications that motivate action. Utilize AI and insights from behavioral science to influence change and manage peak demand, addressing each customer individually. Anticipate and avert issues throughout the lifespan of your physical assets, ensuring longevity and reliability. Streamline work management, maintenance, and operational procedures to foster a culture of efficiency across the board. This holistic approach not only drives innovation but also positions your organization as a leader in sustainable resource management.
Description
Oversee and regulate all components of your energy system, encompassing everything from distribution to devices located at the customer’s grid edge. Collaborate with Oracle to enhance reliability and performance throughout your region, especially during critical times. Establish a unified hub for monitoring and managing various energy networks, accommodating the increasing number of grid edge devices. Broaden the visibility to include customer-owned distributed energy resources (DERs) at the grid edge. Enhance the overall efficiency of your network while minimizing disruptions and safety risks that arise from the fluctuating nature of renewable energy generation. Accelerate outage restoration, seamlessly integrate emergency response and mutual-aid teams, and ensure timely, accurate information reaches customers. Facilitate communication between network devices through an operational technology message bus (OTMB), ensuring real-time integration that is secure, reliable, scalable, and cost-effective. Successfully fulfill real-time reporting and control mandates across all North American Independent System Operators (ISOs) and Regional Transmission Organizations (RTOs). By taking these steps, you can effectively future-proof your energy management strategy while adapting to evolving industry demands.
API Access
Has API
API Access
Has API
Integrations
Flywire
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/industries/utilities/network-management-system/
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management