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design
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accenture Digital Identity
Automation Anywhere
Chatbox
DXC Cloud
DocuShare
Expertflow Contact Center
Genesys Cloud
Legal Suite
Oracle B2C Service
Oracle CRM On Demand
Oracle Cloud CX
Oracle Digital Assistant
Oracle Field Service
Oracle In-Memory Cost Management
Oracle Intelligent Advisor
Oracle Marketing
SpiceX
Tymely
Verloop.io

Integrations

Accenture Digital Identity
Automation Anywhere
Chatbox
DXC Cloud
DocuShare
Expertflow Contact Center
Genesys Cloud
Legal Suite
Oracle B2C Service
Oracle CRM On Demand
Oracle Cloud CX
Oracle Digital Assistant
Oracle Field Service
Oracle In-Memory Cost Management
Oracle Intelligent Advisor
Oracle Marketing
SpiceX
Tymely
Verloop.io

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Deployment

SaaS
iPhone
iPad
Android
Windows
Mac
Linux

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/

Vendor Details

Company Name

Creative Virtual

Founded

2003

Country

United Kingdom

Website

www.creativevirtual.com/solutions/

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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