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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.

Description

Sales teams in logistics and wholesale are experiencing significant growth due to the integration of decision intelligence and ERP automation. Sales managers at prominent B2B companies in the SME sector are turning to acto to streamline their operational processes. The B2B sales landscape is saturated with various sources of information and manual tasks stemming from ERP, CRM, BI, and Excel spreadsheets. In the absence of effective prioritization, a staggering 80% of valuable insights go unutilized, causing sales teams to miss out on vital opportunities, potential risks, and customer anomalies. This overwhelming influx of data leads to an incessant quest for accurate answers, leaving a large portion of crucial insights untapped. Additionally, the manual searches that sales teams engage in often result in repetitive tasks, such as drafting quotes, interacting with customers, and entering orders, which further compounds inefficiency. Consequently, the reliance on unused data and manual operations can diminish the time allocated to engage with key customers, ultimately costing businesses up to 15% in potential sales revenue. By leveraging AI-driven analyses and automating ERP processes, organizations can significantly boost their B2B sales efficiency. This transformation not only enhances productivity but also empowers sales teams to capitalize on the insights that truly matter.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Integrations

Microsoft Excel
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/cx/service/intelligent-advisor/

Vendor Details

Company Name

acto

Country

Germany

Website

www.heyacto.com

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

Product Features

Decision Support

Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control

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