Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
VEDA, which stands for Visual Exploration and Decision Analytics, is an advanced decision analytics platform powered by AI and created by Samta.ai. This innovative tool allows businesses to seamlessly connect both structured and unstructured data from various enterprise systems into one cohesive intelligence layer, all while keeping the original data in place.
With the help of conversational AI, users in the business realm can pose questions in everyday language and receive immediate, reliable insights, alongside interactive dashboards, charts, and reports—removing the necessity for SQL knowledge or any specialized technical skills. VEDA streamlines reporting processes, enhances decision-making capabilities, reveals patterns and discrepancies, and facilitates secure sharing of insights through access controls tailored to specific roles.
The platform is built to work with existing data sources through a zero-copy architecture, making it suitable for applications in business intelligence, executive reporting, operational analytics, compliance reporting, and enterprise decision support for a variety of industries. Its design ensures that organizations can leverage their data more effectively and efficiently, ultimately leading to smarter business strategies and improved outcomes.
API Access
Has API
API Access
Has API
Integrations
Databricks
Microsoft Power BI
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Snowflake
Integrations
Databricks
Microsoft Power BI
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Snowflake
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Samta.ai
Founded
2022
Country
Singapore
Website
samta.ai/products/veda-ai-decision-analytics-platform
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control