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Average Ratings 0 Ratings
Description
Oracle Intelligent Advisor empowers service agents to provide accurate and tailored guidance to every customer. This innovative decision automation tool enables business users to set up rules, ensuring that the advice given is consistent and clear, thereby enhancing the efficiency and personalization of customer service. It allows customers to independently tackle both straightforward and intricate problems. By employing intelligent online interviews, users receive customized advice suited to their individual needs. Business users are empowered to configure this advice seamlessly, using either a web browser or a desktop development application. Additionally, it allows these users to create and oversee rules without needing to involve a programmer. With the ability to easily develop and implement decision-making services directly in a web browser, there is no requirement for installing or managing a separate desktop tool. Furthermore, this solution centralizes the unique application logic, making it simple to share decision-making rules with all relevant stakeholders. In this way, Oracle Intelligent Advisor not only enhances service efficiency but also fosters collaboration among teams.
Description
Sapiens Decision for Consumer & Commercial Banking, previously known as Sapiens DECISION, focuses on minimizing the cost associated with change. This solution empowers banks to swiftly adjust their operations to meet the challenges of digital transformation, evolving regulations, customer expectations, and heightened competition through a model-driven development (MDD) framework. By utilizing the MDD methodology, Sapiens Decision allows business professionals to articulate business logic using intuitive models that are easy to understand. Before any logic is put into use, businesses can evaluate it, ensuring it meets their needs. Once the code is automatically generated in languages like Java, it can be seamlessly deployed into live production systems. With Sapiens Decision, the bank’s business domain plays a crucial role in shaping the design, execution, analysis, testing, and optimization of decision-making processes. This streamlined approach significantly reduces the timeframe for implementation from months or years to just days or weeks, ensuring that business logic is consistently enforced across all enterprise applications and enhancing overall operational efficiency. Furthermore, this capability supports ongoing adjustments, making it easier for banks to stay competitive in a fast-paced market.
API Access
Has API
API Access
Has API
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Sapiens Insurance Platform
Integrations
Oracle Cloud CX
Oracle Knowledge Management
Oracle Service
Sapiens Insurance Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Oracle
Founded
1977
Country
United States
Website
www.oracle.com/cx/service/intelligent-advisor/
Vendor Details
Company Name
Sapiens International
Founded
1982
Country
Israel
Website
www.sapiensdecision.com
Product Features
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control
Product Features
Business Rules Management Systems (BRMS)
Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools
Decision Support
Application Development
Budgeting & Forecasting
Data Analysis
Decision Tree Analysis
Monte Carlo Simulation
Performance Metrics
Rules-Based Workflow
Sensitivity Analysis
Thematic Mapping
Version Control