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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Description

Rexpt (Rxpt.us) serves as an AI-driven virtual receptionist aimed at addressing the prevalent issues businesses encounter with conventional call management and customer service. Challenges such as missed calls, elevated staffing expenses, and varied customer experiences can result in lost opportunities and overburdened teams. In this context, Rexpt functions as an intelligent, always-on assistant that efficiently manages calls, chats, and customer interactions with both speed and professionalism. Unlike simple answering machines, Rexpt possesses the ability to comprehend context, engage in natural responses, and ensure that no potential lead goes unnoticed. Its seamless integration with existing systems eliminates the need for ongoing supervision or training. Consequently, businesses experience diminished operational disruptions, reduced overhead costs, and a significantly enhanced customer experience. Whether it’s responding to questions, scheduling appointments, or following up with leads, Rexpt provides a modern, effective, and dependable front desk solution. Companies benefit from conserving time, cutting costs, and alleviating stress—while customers enjoy prompt and efficient service that meets their needs. This innovative approach empowers businesses to focus on growth, knowing that customer interactions are in capable hands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Accenture Cloud Trade Promotion Management
Axis LMS
Cisco AnyConnect
CrowdTwist
Deloitte Compliance Suite
Dimension Labs
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
Oracle BlueKai
Oracle Cloud CX
Oracle Cloud Infrastructure
Oracle Fusion Cloud EPM
Oracle Marketing
Oracle Responsys
Oracle Sales
Oracle Service

Integrations

Accenture Cloud Trade Promotion Management
Axis LMS
Cisco AnyConnect
CrowdTwist
Deloitte Compliance Suite
Dimension Labs
EVOSYS TELEMATICS
Eloqua
Kinetica
Oracle Advertising
Oracle BlueKai
Oracle Cloud CX
Oracle Cloud Infrastructure
Oracle Fusion Cloud EPM
Oracle Marketing
Oracle Responsys
Oracle Sales
Oracle Service

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/chatbots/digital-assistant-for-cx/

Vendor Details

Company Name

Rexpt

Founded

2008

Country

United States

Website

www.rxpt.us

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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