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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Capture the attention of your customers with a digital assistant powered by AI that offers a bespoke experience, while providing valuable insights to enhance your sales, service, and marketing initiatives. Oracle Digital Assistant transcends the capabilities of a typical chatbot, offering solutions across every customer interaction point. By enhancing conversational customer experiences, it fosters stronger relationships through personalized interactions on a large scale. Built upon Oracle’s advanced cloud infrastructure, Oracle Digital Assistant utilizes artificial intelligence and natural language understanding (NLU) to streamline both customer acquisition and retention efforts. It intelligently automates various tasks, including responding to informational inquiries and delivering tailored recommendations based on user profiles and context. This ensures that customers and internal sales teams have effortless access to crucial information and processes via both text and voice. Businesses utilizing Oracle Cloud CX can seamlessly integrate Oracle Digital Assistant across various applications, allowing sales teams to generate tailored quotes using simple voice commands. By doing so, organizations can improve efficiency and responsiveness, ultimately leading to enhanced customer satisfaction.

Description

Reception by ElevenAgents offers a 24/7 AI receptionist service that efficiently manages phone calls, addresses inquiries, schedules appointments, and oversees calendars with a natural, conversational tone. Companies can simply input their website URL, obtain a dedicated phone number, and activate their AI receptionist within minutes, ensuring that it aligns with their specific business needs. This service is capable of handling both voice calls and chat interactions, booking appointments directly on calendars, and allowing teams to designate when staff should take calls, stepping in when no one is available or during off-hours. Reception is versatile and can adapt to various business processes, such as screening and directing legal inquiries, qualifying potential real estate clients, organizing property viewings, coordinating home service appointments, managing personal care bookings, and responding to questions related to hotels and restaurants. Furthermore, businesses have the flexibility to personalize the greeting, tone, and operational guidelines to reflect their brand identity effectively. By integrating Reception, companies can enhance their customer service while freeing up valuable time for their teams.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Argent Yes 
Cisco AnyConnect Yes 
Cognizant Yes 
CrowdTwist Yes 
Dimension Labs Yes 
EVOSYS TELEMATICS Yes 
ElevenAgents No 
ElevenLabs No 
Eloqua Yes 
Kinetica Yes 
Oracle BlueKai Yes 
Oracle Cloud Infrastructure Yes 
Oracle Fusion Cloud EPM Yes 
Oracle Marketing Yes 
Oracle Responsys Yes 
Oracle Sales Yes 
Oracle Service Yes 
Zapier No 

Integrations

Accenture Cloud Trade Promotion Management No 
Argent No 
Cisco AnyConnect No 
Cognizant No 
CrowdTwist No 
Dimension Labs No 
EVOSYS TELEMATICS No 
ElevenAgents Yes 
ElevenLabs Yes 
Eloqua No 
Kinetica No 
Oracle BlueKai No 
Oracle Cloud Infrastructure No 
Oracle Fusion Cloud EPM No 
Oracle Marketing No 
Oracle Responsys No 
Oracle Sales No 
Oracle Service No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Basic: $29/month
Plus: $79/month
Premium: $199/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/chatbots/digital-assistant-for-cx/

Vendor Details

Company Name

ElevenLabs

Founded

2022

Country

United Kingdom

Website

elevenlabs.io/reception

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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