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Average Ratings 0 Ratings

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Description

Oracle's comprehensive CRM solutions present the most extensive and profound functionalities that assist organizations in enhancing their sales, marketing, customer loyalty, and service efficiency. When paired with Oracle's Commerce solutions, they create a seamless, integrated experience across various channels for customers. What sets Oracle CRM On Demand Industry Editions apart is their provision of specialized CRM solutions that are customized for distinct industries. In contrast to other cloud-based CRM offerings, Oracle CRM On Demand Industry Editions leverage Oracle's profound industry knowledge, delivering immediate business advantages to organizations in sectors such as automotive, high technology, insurance, life sciences, and wealth management from the outset of implementation. These editions come equipped with pre-configured business processes, data models, object models, and business logic that are specifically crafted to cater to the unique needs of each industry. This tailored approach ensures that clients can maximize their operational efficiency and achieve their business goals effectively.

Description

A private equity firm based in Chicago has teamed up with a prominent technology company specializing in loyalty programs, digital payment solutions, and enhancing customer experiences across various channels. Open Commerce® stands out as the premier platform for intelligent one-to-one loyalty, enabling seamless contactless transactions and multi-channel customer interactions by allowing businesses to Know and Activate™ their customers and data in real-time, thus fostering ongoing profitable behavior modifications. Users can utilize the Open Commerce Command Center, which provides essential resources such as API Documentation, an Integration Guide, and an Interactive API Visualizer. Additionally, it features a detailed step-by-step implementation guide complete with user story examples and API code snippets to facilitate the integration process with Open Commerce. Furthermore, an interactive and engaging overview of the GraphQL schema is available, illustrating the relationships between various endpoints and objects for better understanding. This comprehensive approach ensures that businesses can effectively leverage the platform's capabilities to enhance customer engagement and optimize their operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Experience Cloud Yes 
Armour365 Yes 
Aura365 Yes 
Bigtincan Yes 
ChatLingual Yes 
ClicData Yes 
DQ Studio Yes 
Domo Yes 
EQ Outreach Yes 
EraCLM Yes 
FieldEZ Yes 
Gainsight Yes 
Leadview.io Yes 
Pepperi Yes 
RunMyProcess Yes 
Skyvia Yes 
TeamSupport Yes 
Unifyr Yes 
WEBTEXT Yes 

Integrations

Adobe Experience Cloud No 
Armour365 No 
Aura365 No 
Bigtincan No 
ChatLingual No 
ClicData No 
DQ Studio No 
Domo No 
EQ Outreach No 
EraCLM No 
FieldEZ No 
Gainsight No 
Leadview.io No 
Pepperi No 
RunMyProcess No 
Skyvia No 
TeamSupport No 
Unifyr No 
WEBTEXT No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/crmondemand/

Vendor Details

Company Name

Stuzo

Founded

2007

Country

United States

Website

www.stuzo.com

Product Features

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing Yes 
Event Triggered Actions No 
Lead Management Yes 
Multi-Campaign Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Alternatives

Alternatives