Average Ratings 7 Ratings
Average Ratings 0 Ratings
Description
Optima Pro field service software allows you to manage work orders and warranties, service contracts, field scheduling, spare parts inventory, service organization, and field service scheduling.
Optima Pro, Damco's most popular Salesforce product, is a tool that streamlines field service operations. It optimizes Field Service workflows by organizing service delivery teams according to their skills and availability, tracking service contracts and offering automatic renewal provisions. Invoices can be generated/modified, and dispatchers/managers have access to the agents' real-time location.
One segment of the field service industry is under constant pressure to coordinate its tasks. They are responsible for monitoring on-site service, dispatch technicians for repairs and maintenance, as well as honoring customer SLAs.
Description
Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Pricing Details
Free to Start
Price based on the requirement
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Achieva.ai
Founded
1996
Country
United States
Website
achieva.ai/
Vendor Details
Company Name
Networks & More!
Website
www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Product Features
Work Order
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management