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Description
Optima PMS serves as a comprehensive software solution designed to streamline hotel management and enhance revenue generation. This innovative platform empowers users to manage various elements including pricing strategies, yield management, and calendar functionalities, effectively covering all facets of hotel operations. With the included Booking Engine, you can effortlessly adjust rates and discounts directly through Optima PMS, ensuring an exceptional experience for your guests. Additionally, Optima facilitates seamless integrations with a variety of partners and service providers, making it compatible with top online travel agencies (OTAs), meta-search platforms, business intelligence systems, email marketing services, payment processors, and beyond. To efficiently handle guest requests and complaints, the software consolidates all incoming communications onto a single screen, enabling quick data analysis and real-time solutions. Furthermore, the customer relations module tracks interactions with guests throughout their journey, from the moment of booking until check-out, ensuring a personalized approach to service and hospitality. This holistic approach not only enhances operational efficiency but also significantly improves guest satisfaction and loyalty.
Description
PMS Expert is a comprehensive online hotel management platform that equips you with all the necessary tools to efficiently oversee your hotel operations from a single system. By utilizing this platform, you can significantly decrease both the time and expenses associated with running your business. The benefits of partnering with PMS Expert are numerous. This web-based system is hosted on robust servers that you can access from anywhere with a simple login. With PMS Expert, you gain access to servers offering unlimited bandwidth, space, and data storage, ensuring that your needs are fully met. All data connections are encrypted and secured, guaranteeing the safety of your information. Additionally, PMS Expert is built using state-of-the-art data protection technologies and holds PCI Compliance certification, which is validated through regular scans by certification organizations. It allows you to effortlessly manage all aspects of your hotel, including bookings, pricing, inventory, and invoicing, regardless of your location or the time of day. PMS Expert ensures that you remain connected and in control of your hotel's operations at all times, making it an indispensable tool for modern hospitality management.
API Access
Has API
No
API Access
Has API
No
Integrations
trivago
No
Pricing Details
$2000 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Silverbyte Systems
Founded
1992
Country
Israel
Website
silverbyte.com/optima-solutions/
Vendor Details
Company Name
PMS Expert
Founded
2009
Country
Albania
Website
pms.expert
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
No
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
