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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The initial phase involves measurement, where we observe that clients frequently assess the customer service provided by their teams by listening to phone calls, analyzing chat interactions, or reviewing posts on social media platforms like Twitter and Facebook. However, the results are often documented in spreadsheets, leading to a situation where, after several weeks, extracting useful insights becomes so cumbersome that the quality program falters. OptiOp simplifies the process by enabling users to effortlessly create and maintain evaluation forms, conduct swift assessments across various skills and communication channels, provide feedback during employee meetings, and keep track of action items. It also measures the time taken to deliver feedback and ensures employees acknowledge receipt of that feedback. Additionally, you can utilize the chatbot feature to request a demo of the service. Furthermore, the advantages extend beyond basic measurements—consistent application of both measurement and feedback is crucial, which is why OptiOp facilitates efficient calibration sessions, uniting your evaluation or quality assurance team for better collaboration and improved outcomes. This comprehensive approach not only enhances service quality but also fosters a culture of continuous improvement within your organization.

Description

OptyStack serves as a comprehensive SaaS management solution designed to provide IT, finance, and procurement teams with immediate insights into their software ecosystem. The platform actively uncovers instances of shadow IT and shadow AI within the organization, highlights redundant applications and unnecessary licenses, and offers intelligent suggestions to reduce excessive SaaS expenditures. Users can oversee their spending and renewal processes from a unified dashboard, enabling them to focus on the most significant savings opportunities while tracking their progress on a monthly basis. OptyStack seamlessly connects with over 100 SaaS tools, such as Google Workspace, Microsoft 365, Slack, and leading SSO providers, allowing organizations to link their software stack in a matter of minutes. With a focus on delivering tangible, quantifiable outcomes without the burden of complex enterprise solutions, OptyStack empowers businesses to maximize efficiency while minimizing costs. Moreover, its innovative pricing structure ensures that the platform's earnings align with the savings realized by its customers, fostering a beneficial partnership. Ultimately, OptyStack stands out as an essential resource for organizations aiming to streamline their software management while achieving significant cost reductions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Workspace No 
Microsoft 365 No 
Slack No 
X (Twitter) Yes 

Integrations

Facebook No 
Google Workspace Yes 
Microsoft 365 Yes 
Slack Yes 
X (Twitter) No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$199/month
Plan Subscription Price Savings Share Best For
Starter Free (or $199/month) 20% Small teams (up to 5 SaaS apps)
Growth $499/month (billed annually) 18% Growing organizations
Scale $999/month (billed annually) 15% Medium to large organizations
Enterprise Custom Pricing 12% Large enterprises with unlimited apps
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

At the touch of a button

Founded

2013

Country

United Kingdom

Website

www.optiop.com

Vendor Details

Company Name

OptyStack

Founded

2025

Country

India

Website

optystack.ai

Product Features

Quality Management

Audit Management No 
Complaint Management No 
Compliance Management No 
Corrective and Preventive Actions (CAPA) No 
Defect Tracking No 
Document Control No 
Equipment Management No 
ISO Standards Management No 
Maintenance Management No 
Risk Management No 
Supplier Quality Control No 
Training Management No 

Product Features

SaaS Management

License Management No 
Onboarding No 
Renewal Management Yes 
SaaS Operations Management No 
Shadow IT Detection Yes 
Spend Management Yes 
Subscription Management Yes 
Usage Tracking / Analytics Yes 
Vendor Management Yes 

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