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features
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support

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Description

Opti-Behavior is a self-hosted behavior analytics and conversion rate optimization (CRO) plugin for WordPress and WooCommerce. It is a privacy-first alternative to Hotjar, Microsoft Clarity, Crazy Egg, Lucky Orange and Mouseflow. All visitor data is stored in your own WordPress database. No third-party servers, no external processor, no data sharing. You remain the sole data controller under GDPR, and no processing agreement with an analytics vendor is required. Modules: click and scroll heatmaps, session recordings, conversion funnels, A/B testing, form analytics, user journey mapping, JavaScript error and performance tracking, real-time dashboard, and Smart Insights - a deterministic scoring engine that ranks findings by traffic reach, severity and opportunity, then recommends the next action. Compatible with any WordPress theme, page builder (Elementor, Divi, Gutenberg) and caching plugin (WP Rocket, LiteSpeed, W3 Total Cache). Free version on WordPress.org; Pro from EUR 89/year.

Description

The Sync Engine for Intercom is a WordPress plugin designed to ensure that Intercom contacts reflect the latest WordPress user information. By connecting via OAuth or using an Intercom access token, the plugin allows for the synchronization of new and modified users, capturing details such as email, name, phone number, and avatar images. Furthermore, WordPress user roles are linked to specific Intercom tags, which automatically update whenever a user's role changes. This synchronization process operates seamlessly in the background on the user’s WordPress site, and it is important to note that the plugin does not serve as a chat widget; instead, the Intercom Messenger feature remains optional. Users can take advantage of a free plan that provides essential user synchronization, role tagging, four events (including User Registered, Login, Logout, and Profile Updated), and access to email support. For those seeking additional features, a Pro plan is available for $99 annually, which includes WooCommerce event tracking, attribute mapping, bulk synchronization, and priority support; however, it's worth mentioning that WooCommerce functionalities are exclusive to the Pro plan. Notably, the free plan is available indefinitely without any cost. With these features, the Sync Engine empowers users to maintain accurate contact information effortlessly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WooCommerce Yes 
Astra Yes 
Autoptimize Yes 
Beaver Builder Yes 
Contact Form 7 Yes 
Divi Yes 
Elementor Yes 
Forminator Yes 
Gravity Forms Yes 
Hummingbird Yes 
Intercom No 
Jetpack for Wordpress Yes 
LiteSpeed Web Server Yes 
Ninja Forms Yes 
Oxygen Yes 
W3 Total Cache Yes 
WP Rocket Yes 
WPBakery Yes 
WPForms Yes 
WordPress Yes 

Integrations

WooCommerce Yes 
Astra No 
Autoptimize No 
Beaver Builder No 
Contact Form 7 No 
Divi No 
Elementor No 
Forminator No 
Gravity Forms No 
Hummingbird No 
Intercom Yes 
Jetpack for Wordpress No 
LiteSpeed Web Server No 
Ninja Forms No 
Oxygen No 
W3 Total Cache No 
WP Rocket No 
WPBakery No 
WPForms No 
WordPress No 

Pricing Details

$0
Free version available in the official WordPress plugin directory: real-time analytics, click and scroll heatmaps, conversion funnels and A/B testing.

Pro EUR 89/year: adds session recordings, form analytics, user journeys, error and performance tracking.

Business EUR 179/year: multi-site licence.

Agency EUR 299/year: white-label client reports and agency dashboard.

All tiers are fully self-hosted. Visitor data is stored in your own database and never sent to a third party.
Free Trial Yes 
Free Version Yes 

Pricing Details

$0
The Free plan costs $0 forever. Pro costs $99/year and includes WooCommerce events, attribute mapping, bulk sync, metrics, tag automation, and priority support.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

OptiUser

Founded

2026

Country

France

Website

optiuser.com

Vendor Details

Company Name

RippleStep

Founded

2025

Country

India

Website

ripplestep.com/wordpress-intercom-integration/

Product Features

Heatmap

Behavioral Mapping Yes 
Dashboard Yes 
Dynamic Maps Yes 
Element Analytics Yes 
Embeddable Maps No 
For Sales Yes 
For Science No 
Radial Mapping No 
Territorial Mapping No 
Website Analytics Yes 

Session Replay

Eye Tracking Yes 
Form Analytics Yes 
Heatmaps Yes 
Mouse Tracking Yes 
Optimization Tools Yes 
Session Recording Yes 
Surveys Yes 
User Experience Analysis Yes 
User Feedback Yes 
Visitor Segmentation Yes 

Product Features

Integration

Dashboard No 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources No 
Web Services No 

Alternatives

Alternatives