Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof. To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems. With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.

Description

Ensure adherence to GDPR and CCPA while fostering customer trust and streamlining your business's privacy operations. Our solutions eliminate the cumbersome tasks associated with creating data maps and maintaining compliance documentation. With our efficient data discovery and categorization tools, you can easily identify and manage your data sources. Rely on our advanced automation technology to handle customer data requests and consent updates seamlessly across all systems and vendors. Monitor the movement of data into, within, and out of your organization to guarantee compliance and minimize risks effectively. We address all facets of privacy operations, including the identification of data owners, stakeholders, and vendors. Additionally, our no-code integration builder empowers your team to incorporate privacy automation into any existing systems without the need for coding or technical expertise. This approach not only saves time but also enhances your ability to respond to privacy requirements swiftly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Mailchimp No 
Microsoft Azure No 
Okta Yes 
QuickBooks Online No 
Zapier Yes 

Integrations

Amazon Web Services (AWS) Yes 
Google Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Mailchimp Yes 
Microsoft Azure Yes 
Okta No 
QuickBooks Online Yes 
Zapier No 

Pricing Details

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Privacy Toll Free, LLC

Founded

2019

Country

United States

Website

optacy.com

Vendor Details

Company Name

Privacy Request

Founded

2019

Country

Canada

Website

www.privacyrequest.com

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance Yes 
Consent Management Yes 
Data Mapping No 
GDPR Compliance Yes 
Incident Management No 
PIA / DPIA No 
Policy Management Yes 
Risk Management No 
Sensitive Data Identification No 

Product Features

Data Privacy Management

Access Control No 
CCPA Compliance No 
Consent Management No 
Data Mapping No 
GDPR Compliance No 
Incident Management No 
PIA / DPIA No 
Policy Management No 
Risk Management No 
Sensitive Data Identification No 

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