Average Ratings 2 Ratings
Average Ratings 0 Ratings
Description
At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof.
To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems.
With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.
Description
Ensure adherence to GDPR and CCPA while fostering customer trust and streamlining your business's privacy operations. Our solutions eliminate the cumbersome tasks associated with creating data maps and maintaining compliance documentation. With our efficient data discovery and categorization tools, you can easily identify and manage your data sources. Rely on our advanced automation technology to handle customer data requests and consent updates seamlessly across all systems and vendors. Monitor the movement of data into, within, and out of your organization to guarantee compliance and minimize risks effectively. We address all facets of privacy operations, including the identification of data owners, stakeholders, and vendors. Additionally, our no-code integration builder empowers your team to incorporate privacy automation into any existing systems without the need for coding or technical expertise. This approach not only saves time but also enhances your ability to respond to privacy requirements swiftly.
API Access
Has API
No
API Access
Has API
No
Integrations
Amazon Web Services (AWS)
No
Google
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Mailchimp
No
Microsoft Azure
No
Okta
Yes
QuickBooks Online
No
Zapier
Yes
Integrations
Amazon Web Services (AWS)
Yes
Google
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Mailchimp
Yes
Microsoft Azure
Yes
Okta
No
QuickBooks Online
Yes
Zapier
No
Pricing Details
$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Privacy Toll Free, LLC
Founded
2019
Country
United States
Website
optacy.com
Vendor Details
Company Name
Privacy Request
Founded
2019
Country
Canada
Website
www.privacyrequest.com
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
Yes
Consent Management
Yes
Data Mapping
No
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
Yes
Risk Management
No
Sensitive Data Identification
No
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
No
Consent Management
No
Data Mapping
No
GDPR Compliance
No
Incident Management
No
PIA / DPIA
No
Policy Management
No
Risk Management
No
Sensitive Data Identification
No